Audio Visual Sales Manager Job at Royal Productions in Nashville

Overview

Royal Productions is an audiovisual services company partnering with hotels to provide excellent event experiences utilizing current technology while exceeding hospitality management and guest expectations.

Position Details

This position reports to the Director of Sales. The Sales Manager is responsible for assisting the Director of Sales and the Event Audio Visual Technology team by selling equipment and services for events with a special focus on events under 80 people and on pop-up events. The Sales Manager will complete sales orders, proposals, and other event sales related activities for hospitality clientele, providing general sales administration support including order entry, opportunity management, and customer follow-up.

Note: This description reflects current responsibilities and may be revised by management.

Key Job Responsibilities

• Sales Support and Coordination
• Directly sell smaller events such as Event Orders (EOs), Exhibitors & Expo Events, affiliate business, In-Conjunction-With (ICW) events, and Catering pop-up events.
• Handle customers’ requests by phone, Zoom, email, and other channels. Follow up with internal and external customers for all event details.
• Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines and Hospitality production & event guidelines.
• Respond promptly to customer requests and greet clients when on property.
• Facilitate strong information exchange with aligned venue leadership teams and assist with hotel relationships.
• Double-check daily hotel reports against internal systems to ensure proper event success.
• Ensure CRM/ERS is accurate and up to date.

Job Qualifications

• Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience.
• Prior technology, sales, hospitality, or event planning experience is a plus.
• Technical aptitude and proficiency with computer software and programs.
• Strong written and oral communication skills to effectively solicit and close business via phone/email.
• Will train the right candidate.

Core Competencies

• Hospitality, Responsiveness, Ownership, Professionalism, Effective Communication, Action Oriented.
• Sales Proficiency, Initiative, Client Management, Quality Focus, Negotiation, Results Orientation, Relationship-Based Sales, highly organized (a plus).
• Competency in Microsoft Office and Google Workspace.
• Ability to work in a hospitality/office/event setting with appearance guidelines as defined by partners; may include irregular hours and on-call status including days, evenings, and weekends.
• Management reserves the right to revise the job or require other/different tasks; the description is not exhaustive.
• Health insurance
• Life insurance
• Paid time off

Employment Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Events Services

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