Technical Writing Specialist- Data Center Job at Apex Systems in Mount Pleasant

Technical Writing Specialist - Data Center

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Job Description

We are seeking a Technical Writing Specialist with experience in data center environments to create and manage high-quality documentation for critical infrastructure systems. This role involves working closely with subject matter experts across engineering, operations, and IT to produce clear, accurate, and user-friendly content.

Pay Rate will vary based on qualifications and experience, ranging from $30-$40/hr.

This position will be M-F 9a-5p* with occasional weekend work.

Key Responsibilities

• Develop and maintain technical documentation for HVAC, electrical, mechanical, and IT systems
• Create user guides, SOPs, installation manuals, troubleshooting procedures, and training materials
• Collaborate with engineers and operations teams to gather and translate technical information
• Simplify complex concepts for both technical and non-technical audiences
• Organize and manage documentation libraries and repositories
• Ensure version control and consistency across platforms
• Create diagrams, charts, and visual aids using tools like Visio, Lucidchart, or Adobe Illustrator
• Review and edit documentation for clarity, grammar, and technical accuracy
• Conduct usability testing and incorporate feedback
• Ensure documentation meets industry standards (ISO, NFPA, NIST) and supports audit/compliance needs

Qualifications

Required:

• Strong understanding of data center infrastructure (cooling, power, networking, monitoring)
• Experience documenting systems such as BAS, EPMS, UPS, chillers, and fire suppression
• Exceptional writing and editing skills
• Ability to simplify complex technical information
• Experience with structured writing and content reuse strategies

Preferred:

• Proficiency in tools such as MadCap Flare, Adobe FrameMaker, RoboHelp, Confluence
• Familiarity with markup languages (HTML, Markdown) and version control systems (Git)
• Experience with data visualization tools (e.g., Tableau, Power BI)
• Bachelor’s degree in Technical Communication, English, Engineering, or related field
• Certified Professional Technical Communicator (CPTC) or similar certification
• Prior experience in technical writing within IT, engineering, or data center environments

Work Environment

• Fast-paced, mission-critical infrastructure setting
• Cross-functional collaboration with engineering, IT, and operations teams
• May require occasional site visits or hands-on interaction with systems

Apex Benefits Overview

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.

We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.

Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.

Seniority level

Entry level

Employment type

Full-time

Job function

Marketing, Public Relations, and Writing/Editing

Industries

IT Services and IT Consulting

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