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Otto Car Club

Event Planner & Membership Concierge

Otto Car Club, Scottsdale, Arizona, us, 85261

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About the Role OTTO Car Club is a private, membership-based community for automotive enthusiasts that combines an exclusive social club with premium vehicle storage and collection management. Our 47,000-square-foot Scottsdale facility features private club spaces, climate-controlled storage, and a dedicated team that caters to the needs of members and their collectible automobiles.

We are seeking a Event Planner & Membership Concierge to join our Events and Member Experience Team. This role is responsible for planning, coordinating, and executing a diverse range of experiences-from intimate private dinners and milestone celebrations to large-scale themed events, luxury travel programs, and exclusive member gatherings.

In addition to event planning, this role will serve as a key liaison for members and guests, driving engagement, connection, and satisfaction through thoughtful interactions, membership outreach, and personalized service. The Event Planner & Membership Concierge will collaborate closely with the leadership team to deliver exceptional, high-touch experiences for members and approved clients.

Key Responsibilities Event Planning & Execution Plan and execute a robust calendar of exclusive in-house social events (2-3 curated events per month).

Forecast and manage event budgets, including tracking progress and reconciling post-event expenses.

Support marketing and communication efforts, including invitations, event promotions, and follow-ups.

Provide hands‑on support during events to ensure seamless execution and exceptional guest experiences.

Coordinate all aspects of vendor management before, during, and after events.

Manage post‑event tasks such as vendor payments, cost analysis, and gathering member feedback.

Member Private Bookings Support planning and execution of private bookings such as corporate meetings, family milestones, and large-scale private parties.

Coordinate directly with members to align event details, budgets, and expectations.

Provide on‑site event coordination, vendor oversight, and guest support.

Ensure each private booking reflects OTTO's high standards of personalized service.

Membership Concierge & Relations Serve as the first point of contact for members and guests, ensuring every interaction reflects the OTTO standard of hospitality.

Host members and guests during events and daily operations, providing a welcoming and professional presence.

Support membership sales and outreach by providing tours, handling inquiries, and following up with prospects.

Coordinate and deliver member gifts, experiences, and personal touches that reinforce engagement and appreciation.

Maintain accurate records of member preferences, participation, and communication in CRM systems.

Assist in developing and executing strategies to strengthen community engagement and member retention.

Outside Events Assist in managing inquiries for non‑member events that align with OTTO's image and standards.

Contribute to the seamless execution of select outside events and rentals.

Maintain and grow a pipeline of qualified leads, ensuring consistent follow‑up with past and potential clients.

Represent OTTO at networking events, industry functions, and community gatherings to attract high‑quality members and event clients.

Track and report sales activities, lead progress, and revenue outcomes.

Oversee compliance with venue rules and requirements, including permits, COIs, insurance, and vendor documentation.

Qualifications 2+ years of event planning, hospitality, or related experience.

Strong organizational and multitasking skills.

Excellent written and verbal communication abilities.

Ability to remain calm and solution‑focused under pressure.

Experience working with vendors, contracts, and budgets.

Flexibility to work evenings, weekends, and occasional travel as required.

What We Offer Exposure to luxury event planning and execution at the highest level.

Involvement in diverse events : social, private, and outside bookings.

A collaborative and supportive team environment.

Commission on outside event rentals

Schedule 9-6 Tuesday-Saturday (nights and weekends dependent on events schedule)

Salary $60,000-$78,000 Annually

Plus Commission

Benefits PTO

401k

401k matching

Healthcare

Vision

Dental

Performance Bonus

Drivers License Required

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