Intuit
Senior Strategy and Operations Manager, US Marketing and Customer Growth
Intuit, San Francisco, California, United States, 94199
Senior Strategy and Operations Manager, US Marketing and Customer Growth
Intuit is a mission‑driven, global financial platform company that gives everyone the opportunity to prosper. We use technology to solve customers' most important problems, helping them put more money into their pockets, eliminate work and drudgery so they can focus on what matters most, and make every financial decision with confidence.
Our flagship products – QuickBooks, TurboTax, Credit Karma and Mint – define our commitment to revolutionize how people manage personal finances, run small businesses and pay employees. QuickBooks, a leader in accounting and bookkeeping solutions, is evolving to meet changing customer demands and market trends, ensuring that U.S. small businesses—which employ 60% of the workforce and create 80% of new jobs—remain competitive.
Responsibilities
Strategic Planning & Execution: develop and execute key business initiatives to drive growth and profitability.
Operational Efficiency & Data Analysis: identify and recommend improvements to processes and systems, conducting in‑depth analyses of business performance, market trends and operational metrics to enhance efficiency and inform strategic decisions.
Project Management & Cross‑functional Collaboration: manage strategic initiatives from conception to execution, collaborating with finance, marketing, sales and product teams to ensure alignment and effective implementation. Identify and drive mitigation strategies, prioritize initiatives and adjust as needed.
Reporting & Presentations: develop presentations and reports for senior leadership, communicating findings, recommendations and progress on initiatives, including weekly, monthly and quarterly business updates.
Market Research: conduct research on competitors and industry trends, assess business performance related to key GTM activities and identify opportunities to accelerate performance.
Qualifications
Bachelor's degree in Business, Economics, Finance, Engineering or a related field; advanced degree such as an MBA preferred or equivalent experience.
7+ years of experience in strategy consulting, business operations or a related field, ideally with experience in management consulting or a large technology company.
Strong analytical and problem‑solving skills, with experience in data analysis, financial modeling, KPI trend analysis and proficiency in MS Excel, PowerPoint, Google Suite. Experience with SQL, Tableau or similar data analysis tools is a plus.
Excellent verbal, written and presentation skills; ability to develop clear and impactful reports and presentations for stakeholders. Demonstrated leadership abilities with experience influencing and building partnerships across all levels of an organization.
Knowledge of lean operations, Six Sigma or similar operational improvement methodologies is a plus.
Proven ability to manage multiple projects simultaneously, with strong organizational and time‑management skills. Comfortable working in a dynamic, high‑growth environment with ambiguity.
Compensation and Benefits Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. This position is eligible for a cash bonus, equity rewards and benefits, in accordance with applicable plans and programs. Pay is based on job‑related knowledge, skills, experience and work location. Bay Area, California: $161,500 – $219,000. Southern California: $150,000 – $202,500.
To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
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Our flagship products – QuickBooks, TurboTax, Credit Karma and Mint – define our commitment to revolutionize how people manage personal finances, run small businesses and pay employees. QuickBooks, a leader in accounting and bookkeeping solutions, is evolving to meet changing customer demands and market trends, ensuring that U.S. small businesses—which employ 60% of the workforce and create 80% of new jobs—remain competitive.
Responsibilities
Strategic Planning & Execution: develop and execute key business initiatives to drive growth and profitability.
Operational Efficiency & Data Analysis: identify and recommend improvements to processes and systems, conducting in‑depth analyses of business performance, market trends and operational metrics to enhance efficiency and inform strategic decisions.
Project Management & Cross‑functional Collaboration: manage strategic initiatives from conception to execution, collaborating with finance, marketing, sales and product teams to ensure alignment and effective implementation. Identify and drive mitigation strategies, prioritize initiatives and adjust as needed.
Reporting & Presentations: develop presentations and reports for senior leadership, communicating findings, recommendations and progress on initiatives, including weekly, monthly and quarterly business updates.
Market Research: conduct research on competitors and industry trends, assess business performance related to key GTM activities and identify opportunities to accelerate performance.
Qualifications
Bachelor's degree in Business, Economics, Finance, Engineering or a related field; advanced degree such as an MBA preferred or equivalent experience.
7+ years of experience in strategy consulting, business operations or a related field, ideally with experience in management consulting or a large technology company.
Strong analytical and problem‑solving skills, with experience in data analysis, financial modeling, KPI trend analysis and proficiency in MS Excel, PowerPoint, Google Suite. Experience with SQL, Tableau or similar data analysis tools is a plus.
Excellent verbal, written and presentation skills; ability to develop clear and impactful reports and presentations for stakeholders. Demonstrated leadership abilities with experience influencing and building partnerships across all levels of an organization.
Knowledge of lean operations, Six Sigma or similar operational improvement methodologies is a plus.
Proven ability to manage multiple projects simultaneously, with strong organizational and time‑management skills. Comfortable working in a dynamic, high‑growth environment with ambiguity.
Compensation and Benefits Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. This position is eligible for a cash bonus, equity rewards and benefits, in accordance with applicable plans and programs. Pay is based on job‑related knowledge, skills, experience and work location. Bay Area, California: $161,500 – $219,000. Southern California: $150,000 – $202,500.
To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
#J-18808-Ljbffr