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Principal Product Designer - RTO Enterprise
role at
Axon .
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. We work better together, connecting with candor and care, seeking diverse perspectives from our customers, communities, and each other.
Your Impact As the Principal Product Designer for Enterprise Real-Time Operations, you’ll shape how private‑sector security teams engage with Axon’s real‑time platform to protect people, property, and operations. You’ll design for corporate security professionals, analysts, and operations leaders across complex, distributed environments where speed, clarity, and collaboration are critical. Your work will drive the customer feedback loop, using research and prototyping to explore the problem space, uncover user needs, and define product direction. You’ll partner closely with product, engineering, and business teams to ensure enterprise experiences are grounded in real‑world workflows, not assumptions. This is a high‑impact, strategic role reshaping how private and public safety intersect.
What You’ll Do Location: Seattle office, hybrid schedule (onsite Tuesdays‑Friday, remote Monday). Reports to: Director, Product Design.
Conduct field and remote research to deeply understand our users, their environments, and their missions.
Build a continuous user feedback loop—driving generative research, synthesizing insights, and shaping product direction based on real‑world user needs.
Lead experience strategy for enterprise users of the Real‑Time Operations platform, including corporate security, operations teams, and analysts.
Collaborate with product, engineering, deployment, and sales to deliver scalable, intuitive, and responsible experiences.
Translate complex workflows into elegant, actionable, & context‑aware designs.
Design across the lifecycle—from concepting and opportunity framing to high‑fidelity prototypes and usability validation.
Use systems thinking to model user journeys and connected workflows across multiple products, personas, and contexts.
Serve as a design leader within RTO, helping set the vision, standards, and strategy for the broader experience platform.
Advocate for user‑centered design across cross‑functional teams, aligning stakeholders through insight, storytelling, and vision.
Drive clarity in ambiguous problem spaces and elevate the enterprise experience across Axon’s real‑time portfolio.
What You Bring
12+ years of product design experience, leading design for complex AI, ML, or enterprise‑scale systems.
Strategic vision: success in setting & executing UX direction aligned with business priorities.
Customer‑driven practice: direct user engagement, exploring context, pressure points, workflows.
Technical fluency: comfortable with generative AI, LLMs, and emerging front‑end technologies.
Clarity in ambiguity: skill in navigating open problem spaces, framing opportunities, and strategic clarity.
Practice impact: design judgment built on hands‑on product work, solving hard, real problems at scale.
Leadership through insight: communicating design rationale, leading cross‑functional discovery, aligning teams.
Team contributor: mentoring designers, raising design quality and ambition across the org.
Benefits That Benefit You
Competitive salary and 401k with employer match.
Discretionary paid time off.
Paid parental leave for all.
Medical, Dental, Vision plans.
Fitness Programs.
Emotional & Mental Wellness support.
Learning & Development programs.
Snacks in our offices.
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent—regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances—and empowering all of our employees so they can do their best work.
If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only.
#J-18808-Ljbffr
Principal Product Designer - RTO Enterprise
role at
Axon .
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. We work better together, connecting with candor and care, seeking diverse perspectives from our customers, communities, and each other.
Your Impact As the Principal Product Designer for Enterprise Real-Time Operations, you’ll shape how private‑sector security teams engage with Axon’s real‑time platform to protect people, property, and operations. You’ll design for corporate security professionals, analysts, and operations leaders across complex, distributed environments where speed, clarity, and collaboration are critical. Your work will drive the customer feedback loop, using research and prototyping to explore the problem space, uncover user needs, and define product direction. You’ll partner closely with product, engineering, and business teams to ensure enterprise experiences are grounded in real‑world workflows, not assumptions. This is a high‑impact, strategic role reshaping how private and public safety intersect.
What You’ll Do Location: Seattle office, hybrid schedule (onsite Tuesdays‑Friday, remote Monday). Reports to: Director, Product Design.
Conduct field and remote research to deeply understand our users, their environments, and their missions.
Build a continuous user feedback loop—driving generative research, synthesizing insights, and shaping product direction based on real‑world user needs.
Lead experience strategy for enterprise users of the Real‑Time Operations platform, including corporate security, operations teams, and analysts.
Collaborate with product, engineering, deployment, and sales to deliver scalable, intuitive, and responsible experiences.
Translate complex workflows into elegant, actionable, & context‑aware designs.
Design across the lifecycle—from concepting and opportunity framing to high‑fidelity prototypes and usability validation.
Use systems thinking to model user journeys and connected workflows across multiple products, personas, and contexts.
Serve as a design leader within RTO, helping set the vision, standards, and strategy for the broader experience platform.
Advocate for user‑centered design across cross‑functional teams, aligning stakeholders through insight, storytelling, and vision.
Drive clarity in ambiguous problem spaces and elevate the enterprise experience across Axon’s real‑time portfolio.
What You Bring
12+ years of product design experience, leading design for complex AI, ML, or enterprise‑scale systems.
Strategic vision: success in setting & executing UX direction aligned with business priorities.
Customer‑driven practice: direct user engagement, exploring context, pressure points, workflows.
Technical fluency: comfortable with generative AI, LLMs, and emerging front‑end technologies.
Clarity in ambiguity: skill in navigating open problem spaces, framing opportunities, and strategic clarity.
Practice impact: design judgment built on hands‑on product work, solving hard, real problems at scale.
Leadership through insight: communicating design rationale, leading cross‑functional discovery, aligning teams.
Team contributor: mentoring designers, raising design quality and ambition across the org.
Benefits That Benefit You
Competitive salary and 401k with employer match.
Discretionary paid time off.
Paid parental leave for all.
Medical, Dental, Vision plans.
Fitness Programs.
Emotional & Mental Wellness support.
Learning & Development programs.
Snacks in our offices.
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent—regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances—and empowering all of our employees so they can do their best work.
If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only.
#J-18808-Ljbffr