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LG Electronics North America

LG Electronics North America is hiring: Technical Content Developer in Farmers B

LG Electronics North America, Farmers Branch, TX, US

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Join to apply for the Technical Content Developer role at LG Electronics North America . Direct message the job poster from LG Electronics North America. Job Summary The Technical Content Developer at LG Air Conditioning Technologies is responsible for creating, developing, and maintaining high‑quality technical training materials that support both internal and external training initiatives. This role focuses on translating complex technical information about LG HVAC systems, products, and technologies into clear, engaging, and instructionally sound learning content for instructors and learners. Opportunity Review and edit existing LG training courses to ensure accuracy, consistency, and overall instructional effectiveness. Develop comprehensive technical training materials and resources that support new or updated LG Air Conditioning products and technologies. Collaborate with LG HVAC engineers, technical teams, instructors, and cross‑functional teams to verify the technical accuracy and completeness of all training content. Partner with instructional design team to define project scope, learning objectives, and delivery strategies that result in instructionally sound materials. Conduct thorough research on assigned topics to collect accurate, relevant, and up‑to‑date technical information for HVAC training content development. Stay informed of emerging HVAC technologies, products, and industry best practices. Manage multiple training development projects simultaneously, maintaining timelines, priorities, and quality standards across deliverables. Identify and address potential development challenges or issues that may impact project timelines, proposing solutions where appropriate, and execute countermeasures. Foster strong, positive relationships across internal business units to promote proactive communication and collaboration with the training development team. Perform regular audience analyses to ensure that training materials effectively address learner needs and skill levels. Engage with monthly tracking of development metrics and tracking. Support continuous improvement activities within the department to increase effectiveness and efficiency. Qualifications Bachelor’s degree, associate degree, or college diploma in Mechanical Engineering, HVAC Technology, Instructional Design, Technical Communications, or a related field. Five years of experience in technical content development, instructional design, or technical training—preferably within the HVAC or engineering industry, or similar. Proven proficiency in understanding technical detail and concepts and translating them into training content and delivery. Strong understanding of HVAC systems, electrical and mechanical components, and related industry standards. Proficiency with authoring tools and eLearning software (e.g., Articulate 360, Adobe Captivate, Camtasia, or similar). Working knowledge of Learning Management Systems (LMS) and SCORM‑compliant course development. Ability to interpret and understand technical documentation, schematics, and service manuals. Able to travel up to 10% if needed. Excellent written and verbal communication skills, with the ability to explain complex technical concepts in clear, learner‑friendly language. Well‑developed planning, organization, analytical, and decision‑making skills. Skilled in Microsoft Office Suite (Word, PowerPoint, Excel) and Adobe Creative Suite for content creation and editing. Compensation Recruiting Range: $85,000—$100,000 USD (National range; exact salary for Texas and Georgia will vary based on geographic location). Benefits Offered No‑cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short‑Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Equal Employment Opportunity At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics. In addition, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges reflect many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differences in final offers, the salary range listed may not reflect all geographical differentials applied. #J-18808-Ljbffr