LG Electronics USA is hiring: Technical Content Developer in Farmers Branch

Overview LG Electronics is a global technology leader with a brand promise, Life's Good. We operate in over 290 locations and offer a diverse portfolio including Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy emphasizes high ethical standards and transparent operations, with values centered on Customer-Value Creation and People-Oriented Management. We foster an inclusive work environment and strive to make Life Good for Everyone. What we can offer A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We provide innovations across home appliances, consumer electronics, vehicle components, and mobile communications, as well as business solutions in digital signage, air conditioning, solar, and LED lighting. Our goal is excellence in product leadership, market leadership, and people leadership to support growth strategies. Job Summary The Technical Content Developer at LG Air Conditioning Technologies is responsible for creating, developing, and maintaining high-quality technical training materials that support internal and external training initiatives. This role translates complex technical information about LG HVAC systems, products, and technologies into clear, engaging, and instructionally sound learning content for instructors and learners. The ideal candidate has a strong understanding of HVAC systems, instructional design principles, and content development processes. They will collaborate with subject matter experts, product engineers, and training instructors to ensure technical accuracy and alignment with LG's training standards. The Technical Content Developer will produce instructor-led training materials, e-learning modules, technical guides, and supporting resources that enhance product knowledge, service capabilities, and learning outcomes. Responsibilities Review and edit existing LG training courses to ensure accuracy, consistency, and instructional effectiveness. Develop comprehensive technical training materials and resources to support new or updated LG Air Conditioning products and technologies. Collaborate with LG HVAC engineers, technical teams, instructors, and cross-functional teams to verify technical accuracy and completeness of training content. Partner with the instructional design team to define project scope, learning objectives, and delivery strategies for instructionally sound materials. Conduct thorough research on assigned topics to collect accurate, relevant, and up-to-date technical information for HVAC training content development. Stay informed of emerging HVAC technologies, products, and industry best practices to ensure materials reflect current standards and innovations. Manage multiple training development projects simultaneously, maintaining timelines, priorities, and quality across deliverables. Identify and escalate potential development challenges or issues that may impact timelines, proposing solutions and countermeasures. Foster strong relationships across internal business units to promote proactive communication and collaboration with the training development team. Collaborate with the instructional design team to perform regular audience analyses, ensuring materials address learner needs and skill levels. Engage in monthly tracking of development metrics and progress. Support continuous improvement activities within the department to increase effectiveness and efficiency. Qualifications Bachelor's degree, associate degree, or college diploma in Mechanical Engineering, HVAC Technology, Instructional Design, Technical Communications, or related field. Five years of experience in technical content development, instructional design, or technical training—preferably within the HVAC or engineering industry. Proven proficiency in understanding technical detail and translating it into training content and delivery. Strong understanding of HVAC systems, electrical and mechanical components, and related industry standards. Proficiency with authoring tools and eLearning software (e.g., Articulate 360, Adobe Captivate, Camtasia, or similar). Working knowledge of Learning Management Systems (LMS) and SCORM-compliant course development. Ability to interpret and understand technical documentation, schematics, and service manuals. Able to travel up to 10% if needed. Excellent written and verbal communication skills, with the ability to explain complex technical concepts in clear, learner-friendly language. Well-developed planning, organization, analytical, and decision-making skills. Skilled in Microsoft Office Suite (Word, PowerPoint, Excel) and Adobe Creative Suite for content creation and editing. Compensation In addition to the base salary range listed below, this role includes a performance-based incentive bonus plan. The salary range is national; exact salary for Texas and Georgia varies by geography. Recruiting Range $85,000 - $100,000 USD Benefits No-cost employee premiums for you and your eligible dependents for medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of company 401(k) contributions. Generous Paid Time Off program including holidays and paid sick/vacation time. Performance-based Short-Term Incentives (varies by role). Access to confidential mental health resources and personal fitness goal incentives. Family-oriented benefits including paid parental leave and support for families with diverse needs. Group rate Life and Disability Insurance. Benefits for Temporary/Contractors Eligible for relevant benefit programs offered through partner agencies. Privacy Notice to California Applicants At LG, we celebrate differences and provide equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. We value diversity and have implemented affirmative action to ensure fair treatment of applicants and employees. LG believes pay transparency is key to diversity, equity, and inclusion. Salary ranges reflect factors such as skillset, experience, licensure, certifications, internal equity, and business needs. While geographic pay differentials may apply, the listed salary range may not reflect all variations. #J-18808-Ljbffr