Jobs via Dice is hiring: Field Service Engineer II (SEM, TEM, FIB) - Onsite Hill

Field Service Engineer II (SEM, TEM, FIB) – Onsite, Hillsboro, OR Field service engineer for the Materials and Structural Analysis (MSD) Electron Microscopy (EM) business. Responsible for the on‑site installation, servicing, and repair of complex equipment – Transmission Electron Microscopy (TEM), Scanning Electron Microscopy (SEM), Small/Large Dual Beam (SDB/LDB) and related systems. Performs investigation and improvement of operational quality, instructs customers, serves as a company liaison, and conducts on‑site installations of the full range of Thermo Fisher Scientific electron microscopy systems and their associated options. Working Conditions Able to lift 40 lbs. without assistance. Laboratory setting; personal protective equipment (PPE) required (safety glasses, gowning, gloves, lab coat, ear plugs, etc.). Will work with hazardous or toxic materials. Standard schedule (Monday–Friday). Responsibilities Conduct on‑site installation of complex equipment and follow testing procedures to ensure proper working order. Execute scheduled planned maintenance visits. Provide troubleshooting and repair support for customers and other field service personnel. Build and maintain positive working relationships with customers, system users, and company personnel. Successfully complete technical training, as required. Complete and submit field service reports for assigned tools. Perform preventive maintenance tasks. Partner with colleagues to acquire technical guidance needed to problem‑solve system solutions. Provide training to customers and users on system maintenance. Offer feedback to product quality teams. Update and correct Thermo Fisher system documentation. Provide guidance for reporting and isolating unique system problems. Act as a subject expert and resource for training. Collaborate with application scientists to develop solutions that meet user challenges. Maintain Thermo Fisher Scientific’s Four‑I Values. Qualifications Education: University degree/Bachelor’s degree in electronics, physics, engineering, computer science, or a related field. Equivalent experience may be considered. Experience: 4–5 years of experience, including operating, troubleshooting, repairing, and calibrating complex analysis tools such as SEM, TEM, FIB, or similar systems. Experience with Ultra‑High Vacuum (UHV) and digital voltmeter/logic problem‑solving is a plus. Demonstrated ability to work under pressure and make independent decisions. Strong attention to detail, problem‑solving, teamwork, and confidentiality. Proficiency with Windows software environments and ability to read and interpret schematics. Extensive experience troubleshooting ultra‑high vacuum and high‑voltage systems. Comfortable using PPE and walking longer distances (up to 50 lbs. lift). Valid driver’s license and passport; willingness to travel 0–25% of the time, including internationally as needed. Excellent interpersonal communication, time management, and customer service skills. #J-18808-Ljbffr