West Coast Fitness LLC is hiring: Assistant Studio Manager - West Chester in Old

Job Title: Assistant Studio Manager

Direct Supervisor: Studio Manager
Status: Hourly non‑exempt
Location: 45069

Company Description

West Coast Fitness is a leading franchisee of Orangetheory Fitness with 50+ studios in Los Angeles, San Francisco’s Bay area, and Ohio. Our mission is to lead, support, and inspire the Orange Passion by focusing on a talented team and emphasizing the 3 Cs of Success – Clarity, Communication, and Collaboration. We strive to grow future leaders within an inclusive, enthusiastic, and empathetic environment.

Job Description

As Assistant Studio Manager, you will partner closely with the Studio Manager to ensure the studio runs smoothly. You will step in when the manager is absent, help balance strengths, set goals, cross‑train, and support daily operations.

Essential Duties & Responsibilities

• Assist the Studio Manager in all areas of the business
• Lead and develop the Sales Associate team daily
• Own responsibility for all studio operational tasks, including lead and inventory management
• Maintain accurate records using established OTF sales systems
• Perform telephone inquiries, follow‑up calls, and customer care calls
• Host OTF studio tours with prospects and/or fitness program holders
• Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry
• Participate in 1‑2 OTF scheduled workouts per week
• Maintain an organized and clean work environment
• Respond immediately to member requests, inquiries, and concerns
• Ensure proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
• Attend and participate in all relevant OTF training programs, events, and meetings

Qualifications

• Leadership experience in the workplace
• High‑level customer service skills
• Previous sales experience, preferably in a quota‑bearing structure
• Excellent verbal and written communication skills
• Ability to multi‑task and excel in a fast‑paced environment
• Functional computer skills: Microsoft Office (Word, Excel), general site navigation, in‑depth reporting, and data entry
• Flexibility to work daytime, evening, holiday, and/or weekend hours as needed
• Ability to work and thrive in an ORANGE TEAM environment
• High school diploma
• Health and fitness‑mindful attitude (highly preferred)

Benefits

• Competitive hourly wage
• Performance bonuses based on weekly, monthly, individual, and team sales goals
• Medical, Dental, and Vision (based on full‑time hours)
• 401(k) (based on full‑time hours)
• Access to all Orangetheory classes at any studio nationwide
• Deep discounts on all OTF retail and technology
• Opportunities for career growth
• Covid‑19 safety and health protocol for a safe work environment
• Monthly team‑building events and reward opportunities
• Free AED/CPR certifications
• Huge discount on NASM and AFAA certifications (inquire with management)

Physical Requirements

The physical demands described here represent those that must be met to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee must regularly use hands to signal, handle, or feel and may occasionally lift and/or move up to 80 pounds.

AAP/EEO Statement

Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type

Full‑time, including early mornings, nights, weekends, and holidays

Pay

$17.00/hr + bonus potential

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Design, Art/Creative, and Information Technology

Industries

Health, Wellness & Fitness