Community Hospital Corporation
Supply Chain Operations and Communications Specialist
Community Hospital Corporation, Plano, Texas, us, 75086
Supply Chain Operations and Communications Specialist
Location: Plano, TX (onsite at CHC home office). This position, under the direction of the Director, Member Development and Engagement, drives the day-to-day execution of CHC Supply Trust's internal systems, reporting, and administrative operations, while leading the development of communications and materials for internal and member-facing audiences. The role is primarily operational — approximately 70% of responsibilities involve process ownership, system maintenance, and reporting, with the remaining 30% focusing on communications, event preparation, and content development. This is an on-site role at CHC's corporate offices located in Plano between Legacy West and Grandscape. CHC offers a favorable work environment with comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, free covered parking, and a strong company culture. The ideal candidate is highly organized, detail-oriented, and comfortable managing recurring workflows while contributing to clear, professional communications. As CHC Supply Trust evolves, this position offers opportunities to grow and adapt alongside organizational needs and individual strengths. Strong proficiency in Microsoft Office and Google Workspace is essential, with the ability to navigate between platforms to produce high-quality documentation, analysis, and presentations.
Major Responsibilities
Operations Support (70%)
Own and govern internal processes and tools, including SOPs, tracking sheets, and documentation
Standardize and reconcile member and contract-related records in Salesforce, ensuring data accuracy and alignment with internal tracking processes
Drive Salesforce clean-up and documentation tasks to support reporting and team visibility
Assist with reporting by gathering, organizing, and summarizing data from internal sources, preparing spreadsheets, cleaning data, and producing summaries or visualizations for internal use
Collaborate on CHC board and internal reporting by compiling information and formatting slides and dashboards
Lead system and process audits to ensure data accuracy, document version control, and workflow consistency
Support internal project and meeting logistics, including agenda development, meeting notes, scheduling, and follow-up
Communications & Engagement (30%)
Create and refine presentations based on input and existing templates
Assist in creating professional communications such as newsletters, member updates, and team announcements
Coordinate logistics and content preparation for internal trainings, member meetings, or committee briefings
Create surveys, run survey distribution, and basic analysis (e.g., feedback, shortages, engagement)
Support the planning and execution of CHC Supply Trust events by coordinating agendas, materials, and event logistics (in collaboration with other teams)
General Duties
Maintain internal tracking tools, update records, and process operational data across systems
Coordinate recurring communications and document updates to ensure accuracy and accessibility
Respond to requests for materials, reports, and information in a timely, professional manner
Collaborate with colleagues across departments to support ongoing projects and initiatives
Identify and flag gaps in documentation, processes, or data quality, and suggest improvements
Contribute to a positive team culture through adaptability, accountability, and attention to detail
Requirements Education and Experience Required:
Bachelor's degree in business, operations, communications, or a related field with 2 - 4 years of professional experience in operations, project coordination, communications, or administrative support
Preferred:
Experience in healthcare, supply chain, or member-based organizations
Familiarity with CRM systems (e.g., Salesforce), particularly for data entry, tracking, and report support
Skills And Knowledge
Strong proficiency in Microsoft Office and Google Workspace, with the ability to work fluidly across platforms
Skilled at creating professional, visually polished presentation slides from drafts or stakeholder input
Clear and effective written and verbal communication skills
Strong attention to detail, especially in formatting, data entry, and documentation
Comfortable working with spreadsheets for data organization, analysis, and presentation
Able to manage recurring tasks, shifting timelines, and competing priorities
Eager to learn new tools and platforms (e.g., Salesforce, survey tools, reporting systems)
Self-motivated and able to work independently, while actively contributing in a collaborative, team-oriented environment
Benefits CHC offers an outstanding work environment with comprehensive health and welfare benefits, a generous PTO allowance, paid fitness facility membership, tuition reimbursement, and free covered parking.
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Wellness Resources and other benefits
CHC is a tobacco and drug free workplace. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Additional Note: Some non-essential items or references to other roles at CHC (as seen in the original description) have been omitted to maintain focus on the current role.
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Location: Plano, TX (onsite at CHC home office). This position, under the direction of the Director, Member Development and Engagement, drives the day-to-day execution of CHC Supply Trust's internal systems, reporting, and administrative operations, while leading the development of communications and materials for internal and member-facing audiences. The role is primarily operational — approximately 70% of responsibilities involve process ownership, system maintenance, and reporting, with the remaining 30% focusing on communications, event preparation, and content development. This is an on-site role at CHC's corporate offices located in Plano between Legacy West and Grandscape. CHC offers a favorable work environment with comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, free covered parking, and a strong company culture. The ideal candidate is highly organized, detail-oriented, and comfortable managing recurring workflows while contributing to clear, professional communications. As CHC Supply Trust evolves, this position offers opportunities to grow and adapt alongside organizational needs and individual strengths. Strong proficiency in Microsoft Office and Google Workspace is essential, with the ability to navigate between platforms to produce high-quality documentation, analysis, and presentations.
Major Responsibilities
Operations Support (70%)
Own and govern internal processes and tools, including SOPs, tracking sheets, and documentation
Standardize and reconcile member and contract-related records in Salesforce, ensuring data accuracy and alignment with internal tracking processes
Drive Salesforce clean-up and documentation tasks to support reporting and team visibility
Assist with reporting by gathering, organizing, and summarizing data from internal sources, preparing spreadsheets, cleaning data, and producing summaries or visualizations for internal use
Collaborate on CHC board and internal reporting by compiling information and formatting slides and dashboards
Lead system and process audits to ensure data accuracy, document version control, and workflow consistency
Support internal project and meeting logistics, including agenda development, meeting notes, scheduling, and follow-up
Communications & Engagement (30%)
Create and refine presentations based on input and existing templates
Assist in creating professional communications such as newsletters, member updates, and team announcements
Coordinate logistics and content preparation for internal trainings, member meetings, or committee briefings
Create surveys, run survey distribution, and basic analysis (e.g., feedback, shortages, engagement)
Support the planning and execution of CHC Supply Trust events by coordinating agendas, materials, and event logistics (in collaboration with other teams)
General Duties
Maintain internal tracking tools, update records, and process operational data across systems
Coordinate recurring communications and document updates to ensure accuracy and accessibility
Respond to requests for materials, reports, and information in a timely, professional manner
Collaborate with colleagues across departments to support ongoing projects and initiatives
Identify and flag gaps in documentation, processes, or data quality, and suggest improvements
Contribute to a positive team culture through adaptability, accountability, and attention to detail
Requirements Education and Experience Required:
Bachelor's degree in business, operations, communications, or a related field with 2 - 4 years of professional experience in operations, project coordination, communications, or administrative support
Preferred:
Experience in healthcare, supply chain, or member-based organizations
Familiarity with CRM systems (e.g., Salesforce), particularly for data entry, tracking, and report support
Skills And Knowledge
Strong proficiency in Microsoft Office and Google Workspace, with the ability to work fluidly across platforms
Skilled at creating professional, visually polished presentation slides from drafts or stakeholder input
Clear and effective written and verbal communication skills
Strong attention to detail, especially in formatting, data entry, and documentation
Comfortable working with spreadsheets for data organization, analysis, and presentation
Able to manage recurring tasks, shifting timelines, and competing priorities
Eager to learn new tools and platforms (e.g., Salesforce, survey tools, reporting systems)
Self-motivated and able to work independently, while actively contributing in a collaborative, team-oriented environment
Benefits CHC offers an outstanding work environment with comprehensive health and welfare benefits, a generous PTO allowance, paid fitness facility membership, tuition reimbursement, and free covered parking.
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Wellness Resources and other benefits
CHC is a tobacco and drug free workplace. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Additional Note: Some non-essential items or references to other roles at CHC (as seen in the original description) have been omitted to maintain focus on the current role.
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