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JPMorgan Chase & Co.

Quant Analytics Senior Associate - Marketing Analytics

JPMorgan Chase & Co., New York, New York, us, 10261

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We’re driven by curiosity, passion, optimism, and the belief that everybody can grow.

You will join Marketing Analytics to develop and implement business intelligence tools to optimize the customer experience. As part of a quad with product, design, and technology teams, you will deliver actionable insights to drive engagement and foster long-term, profitable customer relationships.

As a Quant Analytics Associate Senior in the Customer Acquisition Experiences (CAE) Analytics team, you will deliver on the CAE agenda and collaborate with partners across the Consumer Bank—including Product and Technology Management, Customer Experience Design, consumer lines of business, risk, compliance, and controls.

You will work within a cross-functional team to enhance the mobile, online, and branch account opening experience. Building strong relationships with stakeholders, you will deliver clear, compelling business intelligence and recommendations. A passion for data visualization and deep analytical expertise is essential.

Job Responsibilities

Collaborate with partners across CAE functions and LOB’s to provide data driven insights to support strategic direction and growth

Provide consultative support for Product partners driven by fact-based findings

Evolve and refine measurement frameworks and KPIs for Customer Measurement

Provide analysis and associated data visualization and story-telling

Focus and prioritize the analytics agenda to align with overall strategy and business value

Collaborate within Marketing Analytics to enhance the quality and value of team deliverables

Partner with Data Owners and Core Analytics partners to enhance overall performance of Marketing Analytics team

Required Qualifications, skills and capabilities

Minimum 3+ years with Bachelor's degree or equivalent in a quantitative discipline (e.g., engineering, mathematics, computer science, physical sciences)

Demonstrated ability to define business KPIs and establish measurement frameworks

Structured thinker with passion for analyzing results and digging deeper

Hands‑on experience with behavioral and transactional analytics tools and techniques

Experience working with Business Intelligence (BI) platforms to deliver reports and scorecards

Experience with Tableau and SQL

Ability to communicate effectively with executives, business partners, and technical resources in analytics and data management

Strong PowerPoint and slide-writing skills.

Ability and desire to work in a start‑up paced environment and culture

Preferred Qualifications, skills and capabilities

Digital experience preferred

Experience with Adobe Analytics, Alteryx

Management Consulting experience preferred

Experience in the financial services industry

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