Partner Operations Manager, Music Publishing Job at Google in Los Angeles

Partner Operations Manager, Music Publishing Join to apply for the Partner Operations Manager, Music Publishing role at Google . This role may also be located in our Playa Vista, CA campus. Applications in Los Angeles County will be considered under the Fair Chance Ordinance. You may choose a preferred working location from New York, NY , Los Angeles, CA , or San Bruno, CA . Minimum qualifications Bachelor’s degree or equivalent practical experience. 2 years of technical troubleshooting or technical customer support operations experience. Experience using SQL for data analysis. Preferred qualifications Master’s degree in Business, Statistics, Mathematics, Economics, Engineering, or Applied Science. Experience in music publishing or a related industry. Ability to dig into technical details and collaborate with engineering, product teams on tool implementations. Ability to draw insights from data, recommend actions, and manage cross‑group initiatives. Ability to drive process improvements, outline risks, and articulate trade‑offs. About the job As a member of the Partner Operations team, you'll analyze top issues facing content creators, work cross‑functionally to resolve them, and manage support operations. You will provide YouTube support to large music partners, become a product expert, solve day‑to‑day issues, and identify common trends. You will advocate for partners to cross‑functional teams to drive product solutions and process improvements. Salary: $89,000–$127,000 base, plus bonus, equity and benefits. Salary determined by role, level and location. Responsibilities Provide operational support to managed music publishing partners via email and video call, managing and analyzing datasets, reconciling reporting discrepancies. Act as a solutions consultant to cross‑functional stakeholders, working with Partner Managers and Technical Field Engineers to solve partner issues and develop business plans. Identify, establish and leverage key metrics to evaluate data and drive decisions that advance YouTube’s interests. Contribute to scaling Creator Success Operations through innovation and root cause analysis. Answer product or data inquiries, onboard new partners, and educate them on YouTube products. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form. #J-18808-Ljbffr