MountainOne is hiring: Library Aide in North Adams

Overview

POSITION SUMMARY The Library Aide works 15 hours per week, including Wednesday evenings and Saturdays, at the Circulation Desk to provide basic services to the library community. The ideal candidate is passionate about providing excellent customer service to library users of all ages and backgrounds.

Hours

• Tuesday: 10:00 a.m.-2:00 p.m.
• Wednesday: 1:00 p.m. – 4:00 p.m.
• Thursday: 1:00 p.m. – 5:00 p.m.
• Friday: 1:00 p.m. – 5:00 p.m.

Responsibilities

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Check library items in and out for patrons.
• Assist patrons in placing holds, applying for library cards, and performing other general circulation functions.
• Answer phones and transfer calls.
• Assist patrons with copiers, printers, and fax machines.
• Assist patrons with basic computer queries; assist with mobile technology as it relates to library use.
• Shelve items in all library departments.
• Assist with interlibrary loan processing and making calls to patrons when needed.
• Perform additional duties as required.