LIBRARY ASSISTANT III - Range 09 / AMEA Job at Municipality of Anchorage in Anch

Open to the general public and any current Municipal employee.

This position is represented by the Anchorage Municipal Employee Association (AMEA) Union and is subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA.

Department: Library

Hours of Work: Tuesday & Wednesday 10:15 a.m. – 7:15 p.m.; Thursday – Saturday 9:15 a.m. to 6:15 p.m.

Location: Mountain View Library, 120 Bragaw St., Anchorage, AK 99508

Work Arrangement: Remote work schedule opportunities may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work per P&P 40-40.

Legal Authorization: Applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide sponsorship for visas, including Student or Employment Visas.

Responsibilities

• Assist the public with the circulation of materials.
• Help patron material needs through charging, discharging, and library card registration.
• Provide technology assistance and quick reference using the Integrated Library System or online public access computers.
• Assist patrons with self‑checkout machines, copiers, the library website, databases, and the Automated Handling System.
• Coach and train Library Assistant I and II staff.
• Schedule staff to cover the circulation desk.
• Support understaffed library locations and assist with special projects.
• Assist with library programs both inside and outside the library.
• Resolve patron account questions, accept fines and fees with the cash register or card reader.
• Prepare and take bank deposits.
• Serve as the main point of contact for cash journal entries.
• Coordinate volunteers.
• Empty book drops, shelve, sort, answer phones, ship, and route materials to other locations.
• Assist with bus pass sales, voter registration, passport applications, and other revenue‑generating opportunities.
• Receive office supplies.
• Establish and maintain effective relations with coworkers, the public, and vendors.
• Treat everyone with honesty, respect, and fairness.
• Assist in APL's diversity and inclusiveness efforts.
• Ensure excellent customer service and a positive user experience while being an efficient team member.
• Perform other duties as assigned.

Qualifications

• High school diploma, GED, or equivalent and at least 18 months of customer service and/or library experience.
• Associate’s degree in Library Science or a related discipline and at least six months of customer service and/or library experience.
• Passport Acceptance Agent Certification within six months of hire.

Background Check

Employment is conditional upon satisfactory completion of a national criminal background investigation (AS 12.62.160 and AS 12.62.400). All required certifications and licenses must remain current for the duration of employment.

Military Service Interview Preference

Veterans, or individuals who wish to be considered for interview preference, must attach authorized documentation proving veteran status or current National Guard/Reserve service. The minimum qualifications must be met for preference consideration.

Equal Opportunity and ADA

The MOA is an EO and AA Employer and complies with Title I of the ADA. For information about reasonable accommodations under the Americans with Disabilities Act, contact the Municipality of Anchorage ADA Coordinator at (907) 343-4571.

Application Process

Click the "Apply" link on the vacancy announcement to be directed to the GovernmentJobs website. Log in or create an account, complete your profile, and submit your application. For technical assistance, call GovernmentJobs support at 1‑855‑524‑5627. For general questions about Municipal vacancy announcements or the hiring process, contact Human Resources at (907) 343‑4442 Monday through Friday 8:00 a.m. – 5:00 p.m. (Alaska Time).

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

Industries

Government Relations Services