California Jobs
Communications Dispatcher (entry-level)
California Jobs, Castro Valley, California, United States, 94546
Salary:
$6,981.87 - $9,134.67 Monthly
Location:
Castro Valley, CA
Job Type:
Full-time (40 hrs)
Job Number:
25-CS-04
Division:
Public Safety
Department:
COMMUNICATION/RECORDS/EVIDENCE
Opening Date:
03/05/2025
The Position This role is posted on a continuous basis, with review starting the first week of each month. Panel interviews will conclude by late December or January; final communications will occur by the end of 2025 or early 2026.
About Us The East Bay Regional Park District’s Public Safety Department serves over 25 million annual visitors across 73 parks and a 1,750 square‑mile area. The department provides police, fire, and 911 communications services, as well as partner units such as air support, marine, equestrian, and special enforcement.
Our Mission EBRPD preserves natural and cultural resources, providing open space, recreation, and environmental education.
Our Values
Respect – Honor the land, each other, and guests.
Resilience – Adapt creatively to change with empathy and determination.
Relationships – Build trust, accountability, and teamwork.
Responsiveness – Communicate openly, honestly, and reliably.
Transparency – Engage stakeholders and provide timely, reliable information.
Why Work for EBRPD?
Purpose‑driven role supporting public service and conservation.
Community of passionate colleagues and strong mission focus.
Excellent benefits: Medical, Dental, Vision, Flexible Spending, CalPERS pension.
Tuition reimbursement and professional development.
Free on‑site parking and employee discounts at district parks.
Opportunity Entry‑level Communications Dispatchers are needed for the Public Safety Headquarters in Castro Valley. The position is a one‑year hiring pool used to fill the current and future openings.
We’re Looking For Individuals Who Are:
Passionate about helping others.
Effective communicators, both orally and in writing.
Capable of building positive, cooperative relationships.
Comfortable making decisions with limited information.
Ready to exercise authority and take control in emergency situations.
What You’ll Be Doing as a Communications Dispatcher Under supervision, perform dispatch and routine law‑enforcement functions in a non‑sworn capacity, including:
Receive and triage emergency and non‑emergency calls.
Transmit radio and telephone communications.
Analyze situations and dispatch appropriate units.
Request ambulance, towing, or other emergency services.
Monitor partner agency frequencies and rebroadcast information.
Operate and adjust radio‑telephone equipment.
Provide communications support during major incidents.
Assist in emergency evacuation of the communications center.
Participate in mandatory off‑site training.
Perform clerical duties: typing, record entry, report generation, and customer inquiries.
Process incident reports for police, fire, and medical units.
Collect fees for towing, permits, and other services if required.
Minimum Qualifications
Education: Equivalent to completion of the 12th grade.
Experience: Minimum two years of recent, responsible work experience.
License: Valid California Driver's License with a satisfactory driving record.
Typing: 40 net words per minute.
Computer: Ability to operate telephone, radio, and computer keyboard equipment.
English: Clear spoken and written English.
Multitasking and problem‑solving skills suitable for emergency situations.
Physical capability: Adequate vision, hearing, and manual dexterity.
Knowledge of:
Police and fire dispatching methods.
Routine clerical operations.
Ability to:
Type at required speed.
Multi‑task and file accurately.
Memorize and retain information quickly.
Speak English clearly.
Use critical reasoning and decision making.
Build cooperative relationships with staff, partners, and the public.
Adapt to changing situations.
Follow written instructions and policies.
Read paper and digital maps, provide verbal directions.
Conditions of Employment
Work all shifts (day, swing, graveyard, weekends, holidays) on a rotational basis.
Must pass Level 3 background screening.
Provide prescribed uniform.
Maintain current First Aid and CPR certificates.
Equal Opportunity Employer The East Bay Regional Park District is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, national origin, disability, or any other protected status.
#J-18808-Ljbffr
$6,981.87 - $9,134.67 Monthly
Location:
Castro Valley, CA
Job Type:
Full-time (40 hrs)
Job Number:
25-CS-04
Division:
Public Safety
Department:
COMMUNICATION/RECORDS/EVIDENCE
Opening Date:
03/05/2025
The Position This role is posted on a continuous basis, with review starting the first week of each month. Panel interviews will conclude by late December or January; final communications will occur by the end of 2025 or early 2026.
About Us The East Bay Regional Park District’s Public Safety Department serves over 25 million annual visitors across 73 parks and a 1,750 square‑mile area. The department provides police, fire, and 911 communications services, as well as partner units such as air support, marine, equestrian, and special enforcement.
Our Mission EBRPD preserves natural and cultural resources, providing open space, recreation, and environmental education.
Our Values
Respect – Honor the land, each other, and guests.
Resilience – Adapt creatively to change with empathy and determination.
Relationships – Build trust, accountability, and teamwork.
Responsiveness – Communicate openly, honestly, and reliably.
Transparency – Engage stakeholders and provide timely, reliable information.
Why Work for EBRPD?
Purpose‑driven role supporting public service and conservation.
Community of passionate colleagues and strong mission focus.
Excellent benefits: Medical, Dental, Vision, Flexible Spending, CalPERS pension.
Tuition reimbursement and professional development.
Free on‑site parking and employee discounts at district parks.
Opportunity Entry‑level Communications Dispatchers are needed for the Public Safety Headquarters in Castro Valley. The position is a one‑year hiring pool used to fill the current and future openings.
We’re Looking For Individuals Who Are:
Passionate about helping others.
Effective communicators, both orally and in writing.
Capable of building positive, cooperative relationships.
Comfortable making decisions with limited information.
Ready to exercise authority and take control in emergency situations.
What You’ll Be Doing as a Communications Dispatcher Under supervision, perform dispatch and routine law‑enforcement functions in a non‑sworn capacity, including:
Receive and triage emergency and non‑emergency calls.
Transmit radio and telephone communications.
Analyze situations and dispatch appropriate units.
Request ambulance, towing, or other emergency services.
Monitor partner agency frequencies and rebroadcast information.
Operate and adjust radio‑telephone equipment.
Provide communications support during major incidents.
Assist in emergency evacuation of the communications center.
Participate in mandatory off‑site training.
Perform clerical duties: typing, record entry, report generation, and customer inquiries.
Process incident reports for police, fire, and medical units.
Collect fees for towing, permits, and other services if required.
Minimum Qualifications
Education: Equivalent to completion of the 12th grade.
Experience: Minimum two years of recent, responsible work experience.
License: Valid California Driver's License with a satisfactory driving record.
Typing: 40 net words per minute.
Computer: Ability to operate telephone, radio, and computer keyboard equipment.
English: Clear spoken and written English.
Multitasking and problem‑solving skills suitable for emergency situations.
Physical capability: Adequate vision, hearing, and manual dexterity.
Knowledge of:
Police and fire dispatching methods.
Routine clerical operations.
Ability to:
Type at required speed.
Multi‑task and file accurately.
Memorize and retain information quickly.
Speak English clearly.
Use critical reasoning and decision making.
Build cooperative relationships with staff, partners, and the public.
Adapt to changing situations.
Follow written instructions and policies.
Read paper and digital maps, provide verbal directions.
Conditions of Employment
Work all shifts (day, swing, graveyard, weekends, holidays) on a rotational basis.
Must pass Level 3 background screening.
Provide prescribed uniform.
Maintain current First Aid and CPR certificates.
Equal Opportunity Employer The East Bay Regional Park District is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, national origin, disability, or any other protected status.
#J-18808-Ljbffr