Technical Video Script Writer Job at TalentBurst in Sunnyvale

Job Description - Technical Documentation Writer

Location: Sunnyvale, CA

Duration: 7+ Months

The AppleCare Service Content Development team is looking for a talented technical writer to create clear, concise, and accurate hardware repair procedures and related documentation. This work will help technicians understand workflows, train them for their job-related tasks and support them in their role.

Responsibilities

• Write clear, concise, and accurate hardware repair procedures and related documentation.
• Help technicians understand workflows, train them for their job-related tasks, and support them in their role.

Key Qualifications

• Excellent communication, collaboration, and organizational skills.
• Ability to research technical topics and convey technical information to readers of varying skill and experience.
• Experience writing step-by-step hardware procedures.
• Ability to balance multiple tasks for several projects at the same time, often on short timelines.
• Experience with style guides (experience writing globally and accessibly is a plus).
• Experience with content management systems, digital asset management, word processing, and spreadsheet apps.
• Trustworthy; often information is confidential.
• Associate's or Bachelor's degree in a relevant field, or equivalent experience required.