Maryland Military Department is hiring: UI Professional IV (UI Integrity Complia

UI Professional IV (UI Integrity Compliance Officer)

You are invited to apply for the UI Professional IV (UI Integrity Compliance Officer) role at Maryland Military Department.

Introduction

The Maryland Department of Labor, Division of Unemployment Insurance is seeking a qualified and motivated individual for the full‑time, permanent position of UI Professional IV. This recruitment will fill current and future vacancies within the Division. An eligible list of candidates will be maintained for one year after the announcement’s closing date. This position is responsible for ensuring integrity and compliance with Maryland’s Unemployment Insurance (UI) laws by ensuring accurate and timely collection of data to support benefit accuracy, determinations, and the integrity and sustainability of the UI system. It is a diverse and inclusive role. Spanish‑speaking candidates are strongly encouraged.

Grade

15

Location of Position

Baltimore, Maryland. 100 S. Charles St., Suite 3100, Baltimore, Maryland 21201.

Main Purpose of Job

The purpose of this position is to assist in executing the mission of the Department of Labor and achieving the agency’s goals. The Unemployment Insurance Professional IV completes duties that audit randomly selected unemployment benefits that have been paid and denied to detect improper payments or to determine whether a decision to deny benefits was adjudicated properly. The position also works collaboratively with various Division of Unemployment units and staff to facilitate efforts to detect, prevent and deter improper payments. This role will conduct Tax Performance System (TPS) and Data Validation (DV) review activities mandated by the U.S. Department of Labor.

Position Duties

Use interviewing and investigation techniques to conduct thorough telephone fact‑finding interviews on randomly selected cases that include elements for finance, correctness of adjudication, and compliance with agency policy and U.S. Department of Labor mandates.

• Evaluate accuracy and timeliness of state UI tax operations (such as employer registration, reporting, collections, and benefit charging).
• Draw conclusions from computed measures, system reviews, and acceptance sample findings to make timely and quality determinations.
• Verify the accuracy of reported counts and dollar amounts truly reflect what is in the state’s underlying records.
• Submit results of reviews to USDOL automated software or other method required.

Minimum Qualifications

• Seven years of experience in a public or private agency rendering and/or determining eligibility for a Human Service Program, or an insurance claims processing and fraud investigations program; OR
• Seven years of experience in administrative staff or professional staff work.
• Graduated from a bachelor’s degree from an accredited college or university and three years of experience in a public or private agency rendering and/or determining eligibility for a Human Service Program or an insurance claims processing and fraud investigations program; OR
• Three years of experience in administrative staff or professional staff work.
• Three years of additional graduate level education can substitute for the required general experience on a year‑for‑year basis at the rate of 30 credit hours.

Desired or Preferred Qualifications

• Detail‑oriented and effective organizational skills.
• Experience working in a fast‑paced, deadline‑driven environment.
• Excellent verbal and writing skills.
• Two (2) years of BEACON 2.0 familiarity and UI adjudication experience.
• Experience with Microsoft Office and other Office applications, including but not limited to Word, Excel, PowerPoint, Adobe, G‑Suite, and similar software programs.
• Communication experience with conducting one‑on‑one interviews to gather and verify information.

Special Requirements

Personnel employed in this classification will have access to federal tax information and must undergo a state and FBI criminal background check as a condition of employment. All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MD Labor/DUI) to determine whether any monies are owed to MD Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may impact whether a candidate is offered employment.

Selection Process

Applicants must submit all required qualifications by the closing date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible employment list for at least one year.

Examination Process

The assessment may consist of a rating of your education, training, and experience related to the position requirements. Provide complete and accurate information; submit all relevant education and experience. The examination will evaluate and rate the information provided on the application, including supplemental questionnaire responses.

Benefits

• Flexible hours and hybrid teleworking
• Paid holidays 12–13 per year
• Generous paid leave package (annual, sick, personal and compensatory leave)
• State Pension ("defined benefit" plan)
• Tax‑deferred supplemental retirement savings plans (401(k) and 457)
• Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
• Flexible Spending Account plans for Health Care and Daycare
• State Employees Credit Union

Further Instructions

U.S. Military Veterans may qualify for additional bonus points toward certification. Any job offer will be contingent on providing a U.S. Military DD 214 verifying honorable discharge prior to starting employment. Permanent State employees do not need to submit proof of Veterans’ status. If you cannot apply online or encounter difficulty attaching required documentation, contact Chevelle Wise at 410‑230‑6293 or chevelle.wise@maryland.gov. Include name, Easy ID#, and job announcement number on all documentation.

Equal Opportunity Employment

Maryland Department of Labor is an equal‑opportunity employer. The policy of MD Labor is that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability, or veteran status.