Inside Higher Ed
Job Summary
The Police Communications Officer, under supervision, handles routine and emergency radio and telephone calls for the university police department. The role follows special written instructions for transmitting and routing calls, supporting efficient operations and coordinating activities between the department, external agencies, and various contacts. Job Title
Police Communications Officer Agency
Texas A&M University - Commerce Department
University Police Location
Commerce, Texas Job Type
Staff Duties & Responsibilities
Monitors radio traffic, answers incoming phone calls (both emergency and non‑emergency), dispatches officers to calls, and maintains handwritten and computer logs of all officer activities. Entries are recorded in the computer record‑keeping system, and required paperwork is printed promptly. Archival duties include periodic scanning of police reports and dispatch logs. Coordinates services with other agencies concerning emergencies and vital information. Verifies outstanding parking citation amounts via computer and notifies officers and security officers of vehicle compliance or boot eligibility. Files all tickets, motorist aid waivers, radio logs, reports, and other paperwork. Provides visitor or temporary parking permits and takes payments for vehicle boot removals after hours when a cashier is not available. Monitors local weather via TLETS and the National Weather Service for impending inclement weather and makes notifications as required. Remains prepared to operate the tornado siren to alert the community when tornadoes are seen. Monitors campus alarm system (fire, burglar, etc.), remains familiar with current practices, and makes timely notifications. Monitors campus security cameras and can review archived footage. Notifies appropriate personnel of emergency situations on campus and contacts campus counselors on officers’ requests for emergency mental health issues. Female dispatchers may be asked to pat‑search female offenders when no female officer is available. Gathers information for officers’ reports via TLETS/NLETS or other agencies and may be called as a witness for paperwork in criminal trials. Contacts maintenance, Safety, hall directors, and other personnel after hours about non‑emergency problems of campus buildings. Generates online work orders for non‑emergency maintenance issues. Calls wrecker service to respond to an officer’s request for vehicle recovery or impounding, and may contact a wrecker as a courtesy for persons on campus needing the service. Identifies authorized personnel in academic buildings by monitoring, organizing, and updating building authorization letters. Monitors contractual workers on campus after hours. Works with customers and complainants respectfully and professionally and cooperates with other departments and outside agencies. Gives directions to campus‑related activities and occasionally in town. Inventories items in lost and found, contacts owners when possible, and maintains dated logs for legal purposes. Takes reservations for university vehicles, maintains a fleet calendar, checks vehicles in and out, completes required documents, and verifies driver training. Notifies Maintenance of any reported vehicle problems and maintains a log of disabled vehicles on campus. Minimum Requirements
Education: High school diploma or GED. Experience/Skills: Six months experience as a Police Department Communications Officer, law enforcement dispatch, or relevant administrative role (incoming calls, data entry, customer service, information gathering). Strong communication and keyboarding skills. Abilities: Ability to multitask, work cooperatively with others, work under stress, and comprehend technical aspects of communications equipment. Licensing: Hired personnel must attend and pass state‑mandated certification classes. Physical Requirements: None. Other Requirements: First five weeks of employment are on‑the‑job training; hours are 8:00 am to 5:00 pm. Criminal History: Disqualification for any of the following convictions on a criminal history report: Felony, Felony Deferred Adjudication, Class A Misdemeanor, Class A Misdemeanor Deferred Adjudication, Family Violence, Open arrest for any criminal offense. Disqualification for Class B Misdemeanor conviction or deferred adjudication for 10 years. Preferred Education / Skills / Experience
NA Supervision Of Others
None Instructions To Applicant
During the application process, the “My Experience” page provides an “Attachments (Resume/CV, References, Cover Letter, etc.)” section to upload required documents. Use the Upload button to add each document; you may submit up to five documents, each up to 5 MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please Provide The Following Documents
Cover Letter Resume/CV Three professional references with complete contact information (unsolicited letters of recommendation will not be considered). Transcripts (unofficial will be accepted with the application; official transcripts are required at the time of verbal offer). If transcripts are from an international institution, the applicant is responsible for translation and evaluation by an approved credential evaluator. All positions are security‑sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and other required information. Equal Opportunity/Affirmative Action/Veterans/Disability Employer. Seniority level
Entry level Employment type
Full‑time Job function
Marketing, Public Relations, and Writing/Editing Industries
Online Audio and Video Media
#J-18808-Ljbffr
The Police Communications Officer, under supervision, handles routine and emergency radio and telephone calls for the university police department. The role follows special written instructions for transmitting and routing calls, supporting efficient operations and coordinating activities between the department, external agencies, and various contacts. Job Title
Police Communications Officer Agency
Texas A&M University - Commerce Department
University Police Location
Commerce, Texas Job Type
Staff Duties & Responsibilities
Monitors radio traffic, answers incoming phone calls (both emergency and non‑emergency), dispatches officers to calls, and maintains handwritten and computer logs of all officer activities. Entries are recorded in the computer record‑keeping system, and required paperwork is printed promptly. Archival duties include periodic scanning of police reports and dispatch logs. Coordinates services with other agencies concerning emergencies and vital information. Verifies outstanding parking citation amounts via computer and notifies officers and security officers of vehicle compliance or boot eligibility. Files all tickets, motorist aid waivers, radio logs, reports, and other paperwork. Provides visitor or temporary parking permits and takes payments for vehicle boot removals after hours when a cashier is not available. Monitors local weather via TLETS and the National Weather Service for impending inclement weather and makes notifications as required. Remains prepared to operate the tornado siren to alert the community when tornadoes are seen. Monitors campus alarm system (fire, burglar, etc.), remains familiar with current practices, and makes timely notifications. Monitors campus security cameras and can review archived footage. Notifies appropriate personnel of emergency situations on campus and contacts campus counselors on officers’ requests for emergency mental health issues. Female dispatchers may be asked to pat‑search female offenders when no female officer is available. Gathers information for officers’ reports via TLETS/NLETS or other agencies and may be called as a witness for paperwork in criminal trials. Contacts maintenance, Safety, hall directors, and other personnel after hours about non‑emergency problems of campus buildings. Generates online work orders for non‑emergency maintenance issues. Calls wrecker service to respond to an officer’s request for vehicle recovery or impounding, and may contact a wrecker as a courtesy for persons on campus needing the service. Identifies authorized personnel in academic buildings by monitoring, organizing, and updating building authorization letters. Monitors contractual workers on campus after hours. Works with customers and complainants respectfully and professionally and cooperates with other departments and outside agencies. Gives directions to campus‑related activities and occasionally in town. Inventories items in lost and found, contacts owners when possible, and maintains dated logs for legal purposes. Takes reservations for university vehicles, maintains a fleet calendar, checks vehicles in and out, completes required documents, and verifies driver training. Notifies Maintenance of any reported vehicle problems and maintains a log of disabled vehicles on campus. Minimum Requirements
Education: High school diploma or GED. Experience/Skills: Six months experience as a Police Department Communications Officer, law enforcement dispatch, or relevant administrative role (incoming calls, data entry, customer service, information gathering). Strong communication and keyboarding skills. Abilities: Ability to multitask, work cooperatively with others, work under stress, and comprehend technical aspects of communications equipment. Licensing: Hired personnel must attend and pass state‑mandated certification classes. Physical Requirements: None. Other Requirements: First five weeks of employment are on‑the‑job training; hours are 8:00 am to 5:00 pm. Criminal History: Disqualification for any of the following convictions on a criminal history report: Felony, Felony Deferred Adjudication, Class A Misdemeanor, Class A Misdemeanor Deferred Adjudication, Family Violence, Open arrest for any criminal offense. Disqualification for Class B Misdemeanor conviction or deferred adjudication for 10 years. Preferred Education / Skills / Experience
NA Supervision Of Others
None Instructions To Applicant
During the application process, the “My Experience” page provides an “Attachments (Resume/CV, References, Cover Letter, etc.)” section to upload required documents. Use the Upload button to add each document; you may submit up to five documents, each up to 5 MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please Provide The Following Documents
Cover Letter Resume/CV Three professional references with complete contact information (unsolicited letters of recommendation will not be considered). Transcripts (unofficial will be accepted with the application; official transcripts are required at the time of verbal offer). If transcripts are from an international institution, the applicant is responsible for translation and evaluation by an approved credential evaluator. All positions are security‑sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and other required information. Equal Opportunity/Affirmative Action/Veterans/Disability Employer. Seniority level
Entry level Employment type
Full‑time Job function
Marketing, Public Relations, and Writing/Editing Industries
Online Audio and Video Media
#J-18808-Ljbffr