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Savvy

Email Marketing Manager

Savvy, Austin, Texas, us, 78716

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Email Marketing Manager

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Savvy .

About This Opportunity Savvy is revolutionizing vacation rentals by eliminating hidden service fees and connecting travelers directly with professional property managers. We are seeking a technical email marketing specialist who excels at building sophisticated automation workflows, analyzing customer behavior data, and optimizing conversion funnels through advanced segmentation and behavioral triggers. This role is ideal for someone who thrives on the technical mechanics of email marketing rather than just creative content development.

What You'll Own Technical Platform Management & Automation

Design and implement complex automation workflows using Klaviyo

Build behavioral trigger sequences based on user actions, booking stages, and engagement patterns

Set up advanced segmentation and personalization logic using customer data points, booking history, and behavioral signals

Configure API integrations between email platform and other tech stack components

Develop predictive analytics frameworks for churn prevention, booking likelihood, and customer lifetime value

Behavior Analysis & Customer Journey Optimization

Map customer journeys across both traveler and host user flows, identifying drop‑off points and optimization opportunities

Build comprehensive attribution models to track email performance across the entire booking funnel

Analyze behavioral patterns to create data‑driven trigger conditions and timing optimization

Implement A/B testing frameworks for automated optimization of send times, frequency, and content variations

Monitor deliverability metrics and implement technical solutions for inbox placement

Technical Requirements & Compliance

Ensure technical compliance with GDPR, CAN‑SPAM, and other email regulations

Manage data hygiene protocols including suppression lists, bounce handling, and re‑engagement workflows

You're a Great Fit If You Have Technical Expertise (Required)

4–6 years hands‑on experience with email marketing automation platforms (Klaviyo, Braze, HubSpot, or Salesforce Marketing Cloud)

Advanced segmentation and targeting skills with ability to build complex conditional logic for conversion optimization

Data analysis proficiency including experience with SQL, Excel (advanced functions), and analytics platforms

Understanding of customer lifecycle marketing and behavioral trigger optimization

Experience with API integrations and connecting email platforms with other marketing tools

Bonus Points For

Experience in travel, hospitality, or marketplace environments (two‑sided markets)

B2C and B2B lifecycle marketing experience managing different user types

Background in performance marketing or growth‑focused roles

Experience with revenue attribution and demonstrating email marketing ROI

Light design or copy chops to move quickly on scrappy projects

Comfort working closely with product, CX, and sales teams

Qualities We Value

Decisive under pressure: you can ship good work fast rather than perfect work slowly

Collaborative: you work closely with content, marketing, and product teams

Adaptable: you pivot quickly when market conditions or priorities change

Detail‑oriented: pixel‑perfect execution matters, especially in a premium brand

Success Metrics You'll Own

Email‑driven revenue attribution across both traveler and host conversion funnels

Automation workflow performance (trigger rates, conversion rates, time‑to‑conversion)

Advanced segmentation effectiveness (engagement lift, conversion improvement)

Deliverability and engagement metrics (inbox placement, engagement rates)

Customer lifecycle progression (nurture effectiveness, retention rates)

Who You'll Work With Direct Report: Head of Marketing

Your day‑to‑day work lives in the Marketing org—email campaigns, lifecycle automation, landing pages, and performance‑driven creative

You’ll receive clear direction on priorities, timelines, and strategic goals

You’ll be a key voice in campaign strategy, from ideation to execution

Close Partnership with Head of Social

Collaborate on integrated campaigns that span email and social

Align on messaging cadence, brand consistency, and content strategy

Contribute to cross‑channel efforts that drive both traveler bookings and host acquisition

Strategic Alignment with CMO

Monthly check‑ins to align on brand voice, customer journeys, and growth objectives

Review and feedback on high‑impact initiatives, including email strategy for major launches, seasonal pushes, or brand milestones

Input into broader marketing efforts that connect both sides of the marketplace

Cross‑Functional Collaboration

Work closely with Product and CX to optimize transactional and triggered messaging

Support the Performance Marketing team with retargeting and conversion‑focused email flows

Partner with Design and Content to craft emails that are visually engaging and results‑driven

Why Now? We’re at a crucial growth stage where sophisticated email automation can significantly impact our marketplace growth. You’ll have the opportunity to build technical email marketing infrastructure from a solid foundation, implementing advanced strategies that directly drive revenue for both sides of our marketplace.

Referrals increase your chances of interviewing at Savvy by 2x.

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