NFP, an Aon company
Marketing Coordinator
Summary
The Marketing Coordinator is integral to ensuring bona fide associations remain informed, engaged, and connected with events and initiatives. This role involves organizing and executing events that foster participant loyalty while supporting the organization’s mission. A key aspect is building and maintaining strong relationships with associations, government agencies, and other stakeholders.
Responsibilities Liaison with Bona-fides Associations
Develop a quarterly visit plan to maintain continuous contact with Bona-fide Associations
Assist associations with service-related issues and maintain follow-up records
Distribute educational and promotional materials to associations
Ensure associations share current information on their social networks
Identify potential associations
TV and Radio Resources Coordination
Coordinate resources, guests, and content themes with production team for TV and Radio programs
Manage logistics, including scheduling, outdoor recordings, and graphics
Prepare and distribute supporting materials for program guests
Events Coordination
Plan and coordinate events at locations with high elderly populations (Care Centers, Senior Centers, Nursing Homes, etc.)
Set timelines, objectives, and expected deliverables for each event
Manage participant relationships and ensure compliance with event specifications
Oversee venue selection, ensuring all requirements and standards are met
Coordinate logistics (transportation, accommodation, catering) and address issues as they arise
Maintain continuous communication with participants and manage guest interactions before, during, and after events
Inventory Control
Oversee the procurement, storage, and distribution of promotional items and materials
Keep the promotional materials warehouse organized and accessible
Maintain accurate inventory records and ensure they are updated regularly
Conduct physical counts and audits to verify stock levels
Coordinate timely reordering of supplies to avoid shortages or overstocking
Meetings Coordination
Coordinate quarterly association meetings and other meetings as requested by Mar Management
Confirm participation, location, and logistics
Assist in preparing presentations and distributing informative materials
Magazine
Collaborate on magazine preparation, including identifying contributors, articles, and photographs
Coordinate with graphic designers for layout and assembly
Manage reproduction and distribution of the magazine
Social Network
Manage promotions, videos, and flyers from health plan insurers, bona‑fide associations, and other sources
Submit materials to Facebook Administrator or Website Administrator to keep the community informed
Administrative Duties
Assist with invoice processing and budget management
Maintain effective communication with Supervisor/Manager/Executive
Meet deadlines for ongoing tasks and special projects
Support Supervisor/Manager in achieving objectives and goals
Ensure all verbal and written communications are courteous and professional
Adhere to confidentiality standards and HIPAA compliance
Align with the organization’s corporate values: Integrity, Teamwork, Value for Customers, and Performance‑Driven
Perform other duties as assigned by Supervisor/Manager/Executive
Knowledge, Skills, and Ability
Strong knowledge of customer care techniques and processes
Attention to detail and analytical thinking skills
Ability to interpret complex policies and regulatory documents
Ability to operate effectively in a call center team environment
Flexibility to work extended hours as needed
Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.)
Customer service‑oriented with strong relationship‑building skills
Strong analytical, planning, and organizational skills
Excellent verbal and written communication skills
Strong interpersonal and collaborative skills
Bilingual (English/Spanish) preferred
Sensitivity to confidentiality standards
Ability to initiate and follow through with independent projects
Proven ability to manage and prioritize multiple tasks simultaneously
Detail‑oriented with a focus on accuracy and follow‑up until closure
Strong problem‑solving and interpersonal relationship skill
Teamwork and team‑building abilities
Education and Experience
BBA in Business Administration, Marketing or related field
2‑3 years of experience working in related functions preferred
Certificates, Licenses, Registration
HIPAA Seminars preferred.
Seniority level Not Applicable
Employment type Full‑time
Job function Marketing
Industries Insurance
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The Marketing Coordinator is integral to ensuring bona fide associations remain informed, engaged, and connected with events and initiatives. This role involves organizing and executing events that foster participant loyalty while supporting the organization’s mission. A key aspect is building and maintaining strong relationships with associations, government agencies, and other stakeholders.
Responsibilities Liaison with Bona-fides Associations
Develop a quarterly visit plan to maintain continuous contact with Bona-fide Associations
Assist associations with service-related issues and maintain follow-up records
Distribute educational and promotional materials to associations
Ensure associations share current information on their social networks
Identify potential associations
TV and Radio Resources Coordination
Coordinate resources, guests, and content themes with production team for TV and Radio programs
Manage logistics, including scheduling, outdoor recordings, and graphics
Prepare and distribute supporting materials for program guests
Events Coordination
Plan and coordinate events at locations with high elderly populations (Care Centers, Senior Centers, Nursing Homes, etc.)
Set timelines, objectives, and expected deliverables for each event
Manage participant relationships and ensure compliance with event specifications
Oversee venue selection, ensuring all requirements and standards are met
Coordinate logistics (transportation, accommodation, catering) and address issues as they arise
Maintain continuous communication with participants and manage guest interactions before, during, and after events
Inventory Control
Oversee the procurement, storage, and distribution of promotional items and materials
Keep the promotional materials warehouse organized and accessible
Maintain accurate inventory records and ensure they are updated regularly
Conduct physical counts and audits to verify stock levels
Coordinate timely reordering of supplies to avoid shortages or overstocking
Meetings Coordination
Coordinate quarterly association meetings and other meetings as requested by Mar Management
Confirm participation, location, and logistics
Assist in preparing presentations and distributing informative materials
Magazine
Collaborate on magazine preparation, including identifying contributors, articles, and photographs
Coordinate with graphic designers for layout and assembly
Manage reproduction and distribution of the magazine
Social Network
Manage promotions, videos, and flyers from health plan insurers, bona‑fide associations, and other sources
Submit materials to Facebook Administrator or Website Administrator to keep the community informed
Administrative Duties
Assist with invoice processing and budget management
Maintain effective communication with Supervisor/Manager/Executive
Meet deadlines for ongoing tasks and special projects
Support Supervisor/Manager in achieving objectives and goals
Ensure all verbal and written communications are courteous and professional
Adhere to confidentiality standards and HIPAA compliance
Align with the organization’s corporate values: Integrity, Teamwork, Value for Customers, and Performance‑Driven
Perform other duties as assigned by Supervisor/Manager/Executive
Knowledge, Skills, and Ability
Strong knowledge of customer care techniques and processes
Attention to detail and analytical thinking skills
Ability to interpret complex policies and regulatory documents
Ability to operate effectively in a call center team environment
Flexibility to work extended hours as needed
Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.)
Customer service‑oriented with strong relationship‑building skills
Strong analytical, planning, and organizational skills
Excellent verbal and written communication skills
Strong interpersonal and collaborative skills
Bilingual (English/Spanish) preferred
Sensitivity to confidentiality standards
Ability to initiate and follow through with independent projects
Proven ability to manage and prioritize multiple tasks simultaneously
Detail‑oriented with a focus on accuracy and follow‑up until closure
Strong problem‑solving and interpersonal relationship skill
Teamwork and team‑building abilities
Education and Experience
BBA in Business Administration, Marketing or related field
2‑3 years of experience working in related functions preferred
Certificates, Licenses, Registration
HIPAA Seminars preferred.
Seniority level Not Applicable
Employment type Full‑time
Job function Marketing
Industries Insurance
#J-18808-Ljbffr