Asset Living
Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe that teamwork leads to success and growth, and we strive to create an environment where every voice is heard and every individual has opportunities to grow. COMMUNITY MANAGER The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.
Essential Duties & Responsibilities
Personnel Management
Regular/daily onsite attendance is required
Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
Complete weekly/daily office & maintenance staff schedules and assignments
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary
Promote harmony and quality job performance of staff through support and effective leadership
Ensure staff compliance and consistency with Company policies and procedures
Financial Management: Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
Develop yearly operating budgets/forecasts
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis
Monitor the timely receipt, reconciliation, and coding of all vendor invoices
Ensure property closeout is completed on time and ownership financial reports are accurate
Strategic Leasing Management: Develop yearly marketing plan and utilize marketing strategies & systems
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
Deal with resident complaints, concerns, and requests to ensure resident satisfaction
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
Effectively show, lease, and move in prospective residents
Administrative & Maintenance Management: Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
Maintain property appearance and ensure repairs are noted and completed on a timely basis (regular property inspections and tours)
Plan for and utilize property resources, equipment, and supplies economically
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency
Education/experience
High School Diploma or Equivalent; Bachelor’s degree preferred or four year’s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
Ability to understand and perform all on-site software functions; basic computer skills required
Must have basic knowledge of Fair Housing Laws and OSHA requirements
Physical Requirements
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, may involve repetitive motions, and may require overtime, weekends, and night hours (emergencies)
The employee is frequently required to remain in a stationary position, stand or sit for prolonged periods, and move between worksites
The employee may need to ascend/descend ladders, stairs, scaffolding, ramps, and work in various environments, including tight or confined spaces
Lift and move objects up to 25 lbs.; operate machinery or power tools; drive and navigate properties; exposure to hazardous chemicals
License/equipment
Must have reliable transportation due to the emergency on-call requirement
Salary Range : $36 per year to $39 per year
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
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Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe that teamwork leads to success and growth, and we strive to create an environment where every voice is heard and every individual has opportunities to grow. COMMUNITY MANAGER The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.
Essential Duties & Responsibilities
Personnel Management
Regular/daily onsite attendance is required
Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
Complete weekly/daily office & maintenance staff schedules and assignments
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary
Promote harmony and quality job performance of staff through support and effective leadership
Ensure staff compliance and consistency with Company policies and procedures
Financial Management: Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
Develop yearly operating budgets/forecasts
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis
Monitor the timely receipt, reconciliation, and coding of all vendor invoices
Ensure property closeout is completed on time and ownership financial reports are accurate
Strategic Leasing Management: Develop yearly marketing plan and utilize marketing strategies & systems
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
Deal with resident complaints, concerns, and requests to ensure resident satisfaction
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
Effectively show, lease, and move in prospective residents
Administrative & Maintenance Management: Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
Maintain property appearance and ensure repairs are noted and completed on a timely basis (regular property inspections and tours)
Plan for and utilize property resources, equipment, and supplies economically
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency
Education/experience
High School Diploma or Equivalent; Bachelor’s degree preferred or four year’s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
Ability to understand and perform all on-site software functions; basic computer skills required
Must have basic knowledge of Fair Housing Laws and OSHA requirements
Physical Requirements
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, may involve repetitive motions, and may require overtime, weekends, and night hours (emergencies)
The employee is frequently required to remain in a stationary position, stand or sit for prolonged periods, and move between worksites
The employee may need to ascend/descend ladders, stairs, scaffolding, ramps, and work in various environments, including tight or confined spaces
Lift and move objects up to 25 lbs.; operate machinery or power tools; drive and navigate properties; exposure to hazardous chemicals
License/equipment
Must have reliable transportation due to the emergency on-call requirement
Salary Range : $36 per year to $39 per year
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
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