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Madison Communities

Community Manager - Raleigh, NC

Madison Communities, Raleigh, North Carolina, United States, 27601

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Community Manager Raleigh, NC

Madison Communities

is seeking a dynamic and results-driven

Community Manager

to lead and inspire our on-site team. This role is responsible for overseeing all aspects of community operations, driving resident satisfaction, and ensuring the success of the property. If you have a passion for leadership, customer service, and property management, we’d love to hear from you!

What You’ll Do

Lead & Inspire: Manage and motivate your team to deliver exceptional service and create a thriving, engaged community.

Drive Performance: Oversee all community operations, ensuring the property meets and exceeds financial and occupancy goals while adhering to budgetary guidelines.

Build a Winning Team: Recruit, hire, train, and coach staff, fostering a culture of excellence through performance feedback, recognition, and professional development.

Deliver a Five-Star Experience: Ensure top-tier customer service for residents, prospects, owners, and investors through outstanding communication and community engagement.

Optimize Property Success: Conduct property walk-throughs, ensure apartment homes are show‑ready, and drive leasing activities (35% of the role).

Maximize Marketing & Leasing Efforts: Develop and implement strategic marketing plans, analyze market trends, and adjust pricing strategies to maintain occupancy goals.

Operational Excellence: Manage budgets, oversee contracts and capital projects, and ensure seamless day‑to‑day property operations.

What You Bring

Proven Leadership: 3+ years of experience in property management with successful supervisory experience.

Luxury Lease-Up Experience: Preferred background in managing Luxury Class A properties and new lease‑ups.

Marketing & Sales Expertise: Strong ability to promote the community, drive leasing activity, and build strong resident relationships.

Financial Acumen: Ability to analyze financial reports and make data‑driven decisions.

Tech‑Savvy: Experience with Yardi, Rent Café, and CRM software is a plus! Proficiency in Microsoft Office Suite, including Excel, is required.

Customer-Centric Mindset: Exceptional interpersonal skills with the ability to interact with diverse personalities and provide outstanding service.

Organized & Resourceful: Strong multitasking skills with the ability to prioritize and execute tasks efficiently.

What We Offer Competitive Compensation & Benefits Package:

401(k) with company match

Comprehensive health, dental & vision insurance

Health Savings Account (HSA) & Flexible Spending Accounts (FSA)Company‑paid short‑term disability & basic life insurance

Paid parental leave

Generous paid time off

Employee discounts & referral programs

Mental Health Support – Employee Assistance Program (EAP)

Schedule

Full‑time | 8‑hour shifts

Monday–Friday with weekends as needed

Are you ready to make an impact? Join

Madison Communities

and be part of a team that values leadership, innovation, and a commitment to excellence.

Apply today!

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