Madison Communities
Community Manager - Lease Up
Madison Communities, Charlotte, North Carolina, United States, 28245
Overview
Charlotte, NC — Madison Communities is seeking a dynamic and results-driven
Community Manager
to lead and inspire our on-site team. This role is responsible for overseeing all aspects of community operations, driving resident satisfaction, and ensuring the success of the property. If you have a passion for leadership, customer service, and property management, we’d love to hear from you! What You’ll Do
Lead & Inspire: Manage and motivate your team to deliver exceptional service and create a thriving, engaged community. Drive Performance: Oversee all community operations, ensuring the property meets and exceeds financial and occupancy goals while adhering to budgetary guidelines. Build a Winning Team: Recruit, hire, train, and coach staff, fostering a culture of excellence through performance feedback, recognition, and professional development. Deliver a Five-Star Experience: Ensure top-tier customer service for residents, prospects, owners, and investors through outstanding communication and community engagement. Optimize Property Success: Conduct property walkthroughs, ensure apartment homes are show-ready, and drive leasing activities (35% of the role). Maximize Marketing & Leasing Efforts: Develop and implement strategic marketing plans, analyze market trends, and adjust pricing strategies to maintain occupancy goals. Operational Excellence: Manage budgets, oversee contracts and capital projects, and ensure seamless day-to-day property operations. What You Bring
Proven Leadership: 3+ years of experience in property management with successful supervisory experience. Luxury Lease-Up Experience: Preferred background in managing Luxury Class A properties and new lease-ups. Community Manager Experience: 2+ years of previous experience Marketing & Sales Expertise: Strong ability to promote the community, drive leasing activity, and build strong resident relationships. Financial Acumen: Ability to analyze financial reports and make data-driven decisions. Tech-Savvy: Experience with Yardi, Rent Café, and CRM software is a plus; proficiency in Microsoft Office Suite, including Excel, is required. Customer-Centric Mindset: Exceptional interpersonal skills with the ability to interact with diverse personalities and provide outstanding service. Organized & Resourceful: Strong multitasking skills with the ability to prioritize and execute tasks efficiently. What We Offer
Competitive Compensation & Benefits Package 401(k) with company match 20% annual bonus potential Comprehensive health, dental & vision insurance Health Savings Account (HSA) & Flexible Spending Accounts (FSA) Company-paid short-term disability & basic life insurance Paid parental leave Generous paid time off Employee discounts & referral programs Mental Health Support – Employee Assistance Program (EAP) Schedule
Full-time | 8-hour shifts Monday–Friday with weekends as needed Are you ready to make an impact? Join
Madison Communities
and be part of a team that values leadership, innovation, and a commitment to excellence. Apply today!
#J-18808-Ljbffr
Charlotte, NC — Madison Communities is seeking a dynamic and results-driven
Community Manager
to lead and inspire our on-site team. This role is responsible for overseeing all aspects of community operations, driving resident satisfaction, and ensuring the success of the property. If you have a passion for leadership, customer service, and property management, we’d love to hear from you! What You’ll Do
Lead & Inspire: Manage and motivate your team to deliver exceptional service and create a thriving, engaged community. Drive Performance: Oversee all community operations, ensuring the property meets and exceeds financial and occupancy goals while adhering to budgetary guidelines. Build a Winning Team: Recruit, hire, train, and coach staff, fostering a culture of excellence through performance feedback, recognition, and professional development. Deliver a Five-Star Experience: Ensure top-tier customer service for residents, prospects, owners, and investors through outstanding communication and community engagement. Optimize Property Success: Conduct property walkthroughs, ensure apartment homes are show-ready, and drive leasing activities (35% of the role). Maximize Marketing & Leasing Efforts: Develop and implement strategic marketing plans, analyze market trends, and adjust pricing strategies to maintain occupancy goals. Operational Excellence: Manage budgets, oversee contracts and capital projects, and ensure seamless day-to-day property operations. What You Bring
Proven Leadership: 3+ years of experience in property management with successful supervisory experience. Luxury Lease-Up Experience: Preferred background in managing Luxury Class A properties and new lease-ups. Community Manager Experience: 2+ years of previous experience Marketing & Sales Expertise: Strong ability to promote the community, drive leasing activity, and build strong resident relationships. Financial Acumen: Ability to analyze financial reports and make data-driven decisions. Tech-Savvy: Experience with Yardi, Rent Café, and CRM software is a plus; proficiency in Microsoft Office Suite, including Excel, is required. Customer-Centric Mindset: Exceptional interpersonal skills with the ability to interact with diverse personalities and provide outstanding service. Organized & Resourceful: Strong multitasking skills with the ability to prioritize and execute tasks efficiently. What We Offer
Competitive Compensation & Benefits Package 401(k) with company match 20% annual bonus potential Comprehensive health, dental & vision insurance Health Savings Account (HSA) & Flexible Spending Accounts (FSA) Company-paid short-term disability & basic life insurance Paid parental leave Generous paid time off Employee discounts & referral programs Mental Health Support – Employee Assistance Program (EAP) Schedule
Full-time | 8-hour shifts Monday–Friday with weekends as needed Are you ready to make an impact? Join
Madison Communities
and be part of a team that values leadership, innovation, and a commitment to excellence. Apply today!
#J-18808-Ljbffr