Eden Housing, Inc.
Community Manager II - Vista Verde & Pajaro Court, Freedom
Eden Housing, Inc., California, Missouri, United States, 65018
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Community Manager II - Vista Verde & Pajaro Court, Freedom
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Eden Housing, Inc. POSITION SUMMARY Under the direction of the Property Supervisor, the Community Manager II is responsible for the overall operation of the property, and the day-to-day implementation of policies, procedures and programs to assure a well-managed and maintained community within established management operating and fiscal policies and assuring compliance with regulatory agencies and investors. This includes developing a supportive environment for all residents, assuring sound fiscal management, maintaining an acceptable occupancy level, ensuring buildings and grounds are clean and well-maintained, managing onsite staff and their duties, interacting with and supervising vendors, and, if applicable, working with a Board of Directors. Responsibilities
Physical Asset and Maintenance/Janitorial Management: supervise maintenance and janitorial staff; supervise vendors/contractors; establish emergency maintenance schedules; schedule routine maintenance and inspections; ensure completion of preventive maintenance checklists; perform ongoing property inspections; inspect interior/exterior common areas; conduct unit turnover procedures; review and follow up on work orders; prepare capital replacement lists; prepare inventory; bid out and monitor vendor contracts; ensure compliance with municipal and fire codes; provide written recommendations for repairs/replacements; ensure quarterly safety inspections and maintenance requirements of Eden Housing are followed. Marketing and Leasing: maintain full occupancy; develop advertising/marketing programs compliant with regulations; manage waiting list and unit assignments; review rental applications and leases; supervise unit turnovers; conduct applicant interviews; collect deposits and rents per policy; obtain documentation and certifications; tour vacant units and property; assist in market surveys and prepare reports and budgets. Resident Management: participate in activities and meetings to promote community; maintain harmonious resident relationships; adhere to Fair Housing and equal opportunity requirements; manage resident requests/complaints; oversee evictions with legal guidance; chair resident meetings; coordinate with Resident Services; collect and review resident feedback; support resident organizations; represent the property with external agencies. Financial Reporting and Control: manage daily financials; collect rents and process transactions in YARDI; supervise deposits; review delinquent accounts; reconcile lease info with rent rolls; review income/expense statements; draft annual site budgets; maintain budget compliance; submit weekly vacancy/delinquency reports and monthly variance reports; document incidents; adhere to Eden Housing accounting procedures. Regulatory Requirements: maintain resident files and certifications; ensure regulatory compliance and timely reporting; provide requested reports. Administration: manage daily property office operations; maintain a professional and organized office; uphold performance standards; apply lease rules consistently; maintain property records and reporting; collect and analyze data; respond promptly to emergencies and assign staff accordingly; post licenses and notices; participate in trade associations as required. Personnel Management: hire, train, evaluate, motivate and discipline staff; conduct evaluations and consider promotions; coordinate staffing for maintenance; collaborate with Resident Services; approve timesheets; support staff development and training; handle workers’ compensation reports; ensure fair housing compliance; foster teamwork and respectful interactions. Housing Program: maintain services and activities as directed by governing documents, the Board, Eden Housing, or regulators. Other Community Management Tasks: assist during after-hours emergencies; schedule inspections; conduct monthly safety meetings; perform other duties as assigned. Supervisory Responsibilities: directly supervise staff, onboarding and training, performance management, and problem resolution; may travel to other communities as needed. Qualifications
Education and/or Experience : Two years’ experience in affordable housing management, including one year of staff management, maintenance and project management and reporting. Other Criteria : Oversees a minimum of 70 units. Preferred Skills and/or Abilities : Willingness to learn preventive maintenance; positive, energetic, and professional; strong integrity; excellent communication and customer service; proficient in Word/Excel; Yardi knowledge a plus; ability to manage multiple projects; second language a plus. CERTIFICATES, LICENSES, REGISTRATIONS : ARM certification preferred; HUD/CTCAC experience required; must obtain TCS and COS where appropriate within 12 months of hire. Language, Math & Reasoning Skills : Ability to read/write/speak effectively; ability to prepare budgets; basic arithmetic; interpret instructions and reports. Physical/Environmental Demands : Reasonable accommodations available. Physical requirements include sitting, standing, walking, lifting up to 50 pounds occasionally, climbing stairs, and reaching various heights. Vision, hearing, and concentration requirements apply; ability to manage multiple tasks in a dynamic environment. Work Environment : Moderate noise level; typical office and property-site setting. Note : This description is not necessarily exhaustive and Eden Housing reserves the right to revise the job or assign different tasks as circumstances change.
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Community Manager II - Vista Verde & Pajaro Court, Freedom
role at
Eden Housing, Inc. POSITION SUMMARY Under the direction of the Property Supervisor, the Community Manager II is responsible for the overall operation of the property, and the day-to-day implementation of policies, procedures and programs to assure a well-managed and maintained community within established management operating and fiscal policies and assuring compliance with regulatory agencies and investors. This includes developing a supportive environment for all residents, assuring sound fiscal management, maintaining an acceptable occupancy level, ensuring buildings and grounds are clean and well-maintained, managing onsite staff and their duties, interacting with and supervising vendors, and, if applicable, working with a Board of Directors. Responsibilities
Physical Asset and Maintenance/Janitorial Management: supervise maintenance and janitorial staff; supervise vendors/contractors; establish emergency maintenance schedules; schedule routine maintenance and inspections; ensure completion of preventive maintenance checklists; perform ongoing property inspections; inspect interior/exterior common areas; conduct unit turnover procedures; review and follow up on work orders; prepare capital replacement lists; prepare inventory; bid out and monitor vendor contracts; ensure compliance with municipal and fire codes; provide written recommendations for repairs/replacements; ensure quarterly safety inspections and maintenance requirements of Eden Housing are followed. Marketing and Leasing: maintain full occupancy; develop advertising/marketing programs compliant with regulations; manage waiting list and unit assignments; review rental applications and leases; supervise unit turnovers; conduct applicant interviews; collect deposits and rents per policy; obtain documentation and certifications; tour vacant units and property; assist in market surveys and prepare reports and budgets. Resident Management: participate in activities and meetings to promote community; maintain harmonious resident relationships; adhere to Fair Housing and equal opportunity requirements; manage resident requests/complaints; oversee evictions with legal guidance; chair resident meetings; coordinate with Resident Services; collect and review resident feedback; support resident organizations; represent the property with external agencies. Financial Reporting and Control: manage daily financials; collect rents and process transactions in YARDI; supervise deposits; review delinquent accounts; reconcile lease info with rent rolls; review income/expense statements; draft annual site budgets; maintain budget compliance; submit weekly vacancy/delinquency reports and monthly variance reports; document incidents; adhere to Eden Housing accounting procedures. Regulatory Requirements: maintain resident files and certifications; ensure regulatory compliance and timely reporting; provide requested reports. Administration: manage daily property office operations; maintain a professional and organized office; uphold performance standards; apply lease rules consistently; maintain property records and reporting; collect and analyze data; respond promptly to emergencies and assign staff accordingly; post licenses and notices; participate in trade associations as required. Personnel Management: hire, train, evaluate, motivate and discipline staff; conduct evaluations and consider promotions; coordinate staffing for maintenance; collaborate with Resident Services; approve timesheets; support staff development and training; handle workers’ compensation reports; ensure fair housing compliance; foster teamwork and respectful interactions. Housing Program: maintain services and activities as directed by governing documents, the Board, Eden Housing, or regulators. Other Community Management Tasks: assist during after-hours emergencies; schedule inspections; conduct monthly safety meetings; perform other duties as assigned. Supervisory Responsibilities: directly supervise staff, onboarding and training, performance management, and problem resolution; may travel to other communities as needed. Qualifications
Education and/or Experience : Two years’ experience in affordable housing management, including one year of staff management, maintenance and project management and reporting. Other Criteria : Oversees a minimum of 70 units. Preferred Skills and/or Abilities : Willingness to learn preventive maintenance; positive, energetic, and professional; strong integrity; excellent communication and customer service; proficient in Word/Excel; Yardi knowledge a plus; ability to manage multiple projects; second language a plus. CERTIFICATES, LICENSES, REGISTRATIONS : ARM certification preferred; HUD/CTCAC experience required; must obtain TCS and COS where appropriate within 12 months of hire. Language, Math & Reasoning Skills : Ability to read/write/speak effectively; ability to prepare budgets; basic arithmetic; interpret instructions and reports. Physical/Environmental Demands : Reasonable accommodations available. Physical requirements include sitting, standing, walking, lifting up to 50 pounds occasionally, climbing stairs, and reaching various heights. Vision, hearing, and concentration requirements apply; ability to manage multiple tasks in a dynamic environment. Work Environment : Moderate noise level; typical office and property-site setting. Note : This description is not necessarily exhaustive and Eden Housing reserves the right to revise the job or assign different tasks as circumstances change.
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