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OtterBase

Instructional Designer

OtterBase, Grand Rapids, Michigan, us, 49528

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Instructional Designer

role at

OtterBase.

Summary The Instructional Designer develops engaging, effective learning experiences for employees across a variety of environments, including supply chain, operations, and corporate teams. Using instructional design principles and adult learning theory, this role creates high-quality, accessible, and inclusive training materials in multiple formats—such as instructor‑led courses, eLearning modules, mobile learning, and job aids.

Key Responsibilities

Partner with stakeholders to conduct needs analyses, define performance goals, and identify learning gaps.

Plan and manage instructional design projects using the ADDIE framework and agile methods to meet deadlines.

Design and develop learning materials that support technical, functional, and compliance training.

Create eLearning courses using

Articulate Storyline

and

Rise , including custom interactions and performance‑based designs.

Apply accessibility and inclusion best practices throughout all course materials.

Evaluate existing training programs and redesign them to meet learner needs using adaptive and personalized learning approaches.

Develop blended learning solutions, including instructor‑led materials, facilitator guides, eLearning, and job aids.

Collaborate with internal partners and external vendors to produce high‑quality, cost‑effective training resources.

Ensure learning content is properly maintained and updated in the organization's learning management system (LMS).

Lead content reviews and Train‑the‑Trainer sessions to support successful delivery.

Incorporate change management principles into learning design to drive adoption and behavior change.

Measure and evaluate the effectiveness of training solutions and recommend improvements.

Manage multiple projects simultaneously and ensure timely completion.

Occasional travel may be required (up to 25%).

Qualifications

Bachelor's degree in instructional design, education, instructional technology, or related field (or equivalent experience).

3‑5 years of experience designing and developing corporate training in both classroom and digital formats.

Proficiency in

Articulate Storyline

and

Rise .

Familiarity with tools like

Adobe Acrobat ,

Photoshop ,

Audition , or

Premiere Pro

is a plus.

Strong understanding of adult learning theory, instructional design methodologies (ADDIE), and current learning technologies.

Experience collaborating with business leaders, subject matter experts, and vendors to create impactful learning solutions.

Ability to manage time effectively and prioritize tasks in a fast‑paced environment.

Excellent verbal communication and collaboration skills.

Seniority Level Associate

Employment Type Full‑time

Job Function Education and Training

Industries Food and Beverage Retail

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