Asset Living
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Company Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country that span multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that drives innovation and results for clients and communities across the US. We value collaboration, growth, and a culture of winning. Asset Living is recognized as one of the nation\'s Best and Brightest Places to Work and is a member of The Institute of Real Estate Management (IREM). Asset Living is an Accredited Management Organization (AMO). Join a workplace where success is a collective journey and leadership is a shared responsibility.
COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial administration, and risk management. You will supervise all aspects of the property and staff to ensure compliance with Asset Living\'s policies and procedures, safety and fair housing guidelines, and liability concerns.
Essential Duties & Responsibilities
Personnel Management
Regular/daily onsite attendance is required
Use consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset Living training benchmarks
Complete weekly/daily office and maintenance staff schedules and assignments
Address performance issues; document, communicate with direct supervisor and HR, and terminate appropriately when necessary
Promote harmony and quality job performance of staff through supportive leadership
Ensure staff compliance with Company policies and procedures
Financial Management: achieve the highest possible net operating income through cost control and revenue/leasing improvements; identify trends and recommend strategies
Develop yearly operating budgets/forecasts
Monitor timely receipt and reconciliation of deposits, rent collections, and charges
Monitor timely receipt, reconciliation, and coding of vendor invoices
Ensure property closeout is completed on time and ownership financial reports are accurate
Strategic Leasing Management: develop yearly marketing plans and utilize marketing strategies and systems
Ensure leasing techniques are effective, with proper follow-up, lease signing, and reporting
Address resident complaints, concerns, and requests to ensure satisfaction
Develop and implement resident retention programs (events, promotions, newsletters, etc.)
Demonstrate on-site showings, leases, and move-ins
Administrative & Maintenance Management: ensure all reporting is accurate, complete, and submitted on time
Lead emergency response for the property and minimize liability in line with company guidelines
Maintain property appearance and ensure timely repairs through regular inspections and tours
Plan and utilize property resources, equipment, and supplies economically
Direct maintenance, construction, and rehabilitation activities to ensure quality and expediency
Education/Experience
High School Diploma or equivalent; Bachelor’s degree preferred or four years of experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
Ability to understand and perform on-site software functions; basic computer skills required
Basic knowledge of Fair Housing Laws and OSHA requirements
Physical Requirements
Regularly communicate with others; may require prolonged standing or sitting; overtime, weekends, and night hours in emergencies
Must be able to move about the property and perform tasks in various environments
Occasionally ascend/descend ladders, stairs, and perform tasks in various spaces; lift up to 25 lbs; operate tools and vehicles as needed
License/equipment
Must have reliable transportation due to on-call/emergency requirements
Salary Range: $77,000 to $82,000 per year
Note: This job description is a guide of expected duties and may be modified at any time. The employee may be asked to perform additional duties or responsibilities as needed.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing and Sales
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