Studio Manager Job at AARMY in New York

AARMY is growing - We are looking for another Studio Manager. Accountable for the day-to-day operations of the studio and leading studio team to ensure a higher standard studio experience for athletes. The Studio Manager is a key player in the studio, connecting the dots across multiple departments to help hit utilization goals and monthly targets while representing the best of brand in living AARMY’s values. Reports directly to the COO to ensure brand standards are met consistently across the board. Ideal candidates possess a background in sports and/or have been athletes previously and have experience in hospitality/fitness. Key Responsibilities include but not limited to: All front desk responsibilities Oversee maintenance of the studio space (equipment, utilities, sound) Monitor and manage studio supply inventory Help monitor and manage waitlists Hire, coach, and develop front desk and maintenance team members Develop and enforce studio policies, SOPs, and productivity standards Manage front desk, maintenance, and coach schedules Build and increase local community engagement Analyze KPIs (studio utilization, retail sales) to manage day-to-day operations and implement strategies and initiatives Qualifications Bachelor’s Degree Excellent Communication and Customer Service skills Excellent interpersonal skills Team Leadership skills Great sense of urgency and adaptiveness Sales skills Experience in the fitness or wellness industry preferred Strong organizational and multitasking abilities Ability to work collaboratively with a diverse team Email: Laura@aarmy.com to apply Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Wellness and Fitness Services Referrals increase your chances of interviewing at AARMY by 2x Get notified about new Studio Manager jobs in New York, NY . #J-18808-Ljbffr In Summary: The Studio Manager is a key player in the studio, connecting the dots across multiple departments . Reports directly to the COO to ensure brand standards are met consistently . Ideal candidates possess a background in sports and/or have been athletes previously and have experience in hospitality/fitness . En Español: El Gerente de Estudio es un jugador clave en el estudio, conectando los puntos entre múltiples departamentos para ayudar a alcanzar objetivos de utilización y metas mensuales mientras representa lo mejor de la marca en los valores vivos de AARMY. Reporta directamente al COO para garantizar que se cumplan con los estándares de marca consistentemente en todos los ámbitos. Los candidatos ideales poseen antecedentes deportivos y/o han sido atletas anteriormente y tienen experiencia en hospitalidad / fitness. Responsabilidades clave Incluyen, pero no se limitan a: Todas las responsabilidades del escritorio de recepción Supervisar el mantenimiento del espacio del estudio (equipamiento, servicios públicos, sonido) Monitorear y gestionar el inventario de suministros del estudio Controlar y administrar listas de espera Contratar, entrenar y desarrollar miembros del equipo de receptionismo y mantenimiento Desarrollar y hacer cumplir políticas del estudio, SOPs y estándares de productividad Gestionar los horarios de recepcionismo, mantenimiento y coaching Construir e incrementar la participación de la comunidad local Analizar KPI (utilización de estudios, ventas minoristas) para manejar operaciones diarias e implementar estrategias e iniciativas Calificaciones Licenciatura Grado Excelencia en Comunicación y Servicio al Cliente Excelentes Habilidades interpersonales Equipos de liderazgo Un gran sentido de urgencia y adaptabilidad Habilidades de ventas Experiencias preferidas En la industria del fitness o bienestar Capacidades organizativas fuertes y multitácticas La capacidad de trabajar con un equipo: Empleo@Laura.