Pax8
UX Operations Program Manager
Remote | Design Team | Full-Time
About Pax8
Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to build the technology marketplace of the future. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business.
Ready to shape how Pax8 delivers exceptional user experiences? We’re looking for a strategic and highly organized UX Operations Program Manager to join our Design team and drive operational excellence across UX Research, Design, and Content. If you thrive in ambiguity, love optimizing processes, and enjoy empowering creative teams to do their best work—this role is for you.
What You’ll Do
Lead UX Program Strategy: Develop and implement operational strategies that support research, design, and content initiatives.
Optimize Processes: Identify opportunities for improvement, streamline workflows, and use data to drive decisions.
Manage Resources: Oversee tools, platforms, budgets, and vendor relationships. Support participant recruitment and research report distribution.
Foster Collaboration: Partner with Product, Engineering, and Marketing to align UX efforts with company goals.
Standardize Practices: Create documentation, guidelines, and governance models to ensure consistency and quality.
Measure Impact: Define and track KPIs to evaluate UX operations and report insights to leadership.
Support Growth: Facilitate onboarding, skill development, and knowledge sharing across UX teams.
What You Bring
5+ years in UX Operations, Program Management, or similar roles.
Deep understanding of UX Research, Design, and Content.
Experience with agile methodologies and tools such as Jira.
Proficiency in Figma, Miro, User Interviews, and Microsoft 365.
Strong analytical, organizational, and communication skills.
Budget management experience and comfort navigating ambiguity.
Bachelor’s degree in a related field or equivalent experience.
What Sets You Apart
You’re a self-starter who’s curious and eager to learn.
You’re organized and thrive in dynamic environments.
You’re passionate about user-centered design and operational excellence.
What To Expect
A hands-off manager who trusts you to own your work.
A team of 26 passionate professionals ready to collaborate.
A fast-paced, hands-on onboarding experience.
Opportunities to grow into leadership or pivot into other areas of the team.
Compensation
Qualified candidates can expect a compensation range of $101,087 to $144,411 or more depending on experience.
Expected Closing Date: 11/03/2025
Benefits
Non-Commissioned Bonus Plans or Variable Commission
401(k) plan with employer match
Medical, Dental & Vision Insurance
Employee Assistance Program
Employer Paid Short & Long Term Disability, Life and AD&D Insurance
Flexible, Open Vacation
Paid Sick Time Off
Extended Leave for Life events
RTD Eco Pass (For local Colorado Employees)
Career Development Programs
Stock Option Eligibility
Employee-led Resource Groups
Pax8 is an EEOC Employer.
Equal Opportunities
Pax8 is an equal opportunities employer and welcomes individuals who possess the appropriate qualifications to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.
Job Applicant Privacy Notice
Please take a moment to review our Proprietary Rights and Non-Competition Agreement —this document outlines important information about your rights and responsibilities if you join our team.
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