SeaWorld Parks & Entertainment is hiring: Manager, Creative Show Operations in O

At SeaWorld, we’re passionate about caring for animals. In fact, we’ve already rescued over 40,000 animals (and counting!). Join us and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard‑working individuals to become our Ambassadors and play an important part on our incredible team. What You Get To Do Lead all activities of Entertainment, maintaining and generating new shows, events, and designs that improve the overall guest experience of the park. Support the park’s growth strategies and implement inspirational, imaginative shows and events. Create and execute the best seasonal events in the local market. Enhance the guest experience with costumed characters, atmospheric entertainment, and an immersive park environment – delivering show elements and special effects on rides as designed. Contribute to the park’s senior leadership team. Prepare long‑term plans to meet future business needs of the Entertainment department. Create budgets and schedules for the execution or implementation of show and event products, including new capital. Efficiently manage associated expenses, including labor and capital costs, as well as work schedules, to ensure alignment with budgets and schedule expectations. Develop a review and approval process for work requests aligned with the Entertainment experience requirements. Collaborate with park and park support stakeholders – managing the award of vendor work, tracking project progress, and ensuring timely completion. Provide appropriate support to ensure Entertainment product intent is carried through to completion. Develop and lead Entertainment ambassadors, ensuring performance standards across areas, shops, and between other departments. Listen and respond to employee concerns; positively resolve workplace issues. Ensure adequate staffing, tools, and training, communicating effectively to keep ambassadors informed of overarching plans and goals. Maintain open and regular communications, including presentations for approvals with senior leadership, corporate leadership, Design & Engineering, and other stakeholders. Ensure a safe work environment, safe work practices, and a safe park experience for guests. What It Takes To Succeed Minimum of 5 years in entertainment management, as a Manager or Producer, or in a live entertainment department within a theme park or similar environment. Strategic planning, time management, and project management skills. Business acumen, negotiation, and decision‑making. Interpersonal skills to lead a positive team environment and collaborate productively with other functions and business partners. Leadership skills to influence, inspire, and positively resolve issues. Ability to motivate a diverse workforce to task completion and interact positively with guests and co‑workers of all ages, backgrounds, and special needs. Handle multiple tasks in a fast‑paced work environment. Respond effectively to inquiries or complaints from employees, customers, regulatory agencies, or community members. Prepare scope of works, read designs, and deliver presentations to small and large groups. What Else Is Important Position requires extensive walking and standing throughout the entire shift and may involve climbing to heights. Physical activities include kneeling, squatting, bending, reaching overhead, and fine hand manipulation tasks. Work indoors/outdoors in varying weather, including extreme heat, and may be exposed to fumes, dust, odors, and temperature extremes. Perform cleaning duties, including the use of cleaning chemicals. Work a flexible schedule based on business need, including opening, mid‑and closing shifts, nights, weekends, and holidays. Be flexible in work locations as placement will depend on business needs and career development opportunities. The Perks Of The Position Paid Time Off Complimentary Park Tickets and Passes Park Discounts on Food and Merchandise Medical, Dental, and Vision Insurance 401(k) Retirement Plan Voluntary Insurance Life Insurance Disability Benefits Tuition Reimbursement Dependent and Health Care Flexible Spending Accounts Employee Assistance Program Legal Assistance Plan EEO Employer SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. #J-18808-Ljbffr