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Baldwin Real Estate Corp

Community Manager

Baldwin Real Estate Corp, Northeast Ithaca, New York, United States

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Description

Basic Functions Responsible for the successful operation, financial management and maintenance of the property according to the objectives of the property owners and Baldwin Real Estate Corporation. Provide a habitable and safe property, which conforms to all health and safety laws and regulations. Manage property in accordance with all housing and employment laws. Ensure staff compliance with all company policies and procedures maintaining high standards of conduct whenever performing company or property business.

Payroll Full‑Time position (40hrs/week) – Flexible schedule available. Normally 8:00AM-4:30PM. Position is compensated on an hourly basis.

Relationships

Reports directly to Regional Property Manager

Cooperates with Site Maintenance Supervisors, Leasing Agents, and outside vendors

Maintain positive relations with residents, staff and vendors

Maintain supportive relations with community, fire and police agencies

Key Goals

Maintain long‑range planning attitude

Maximize resident‑retention

Maintain property's emergency and risk management plan

Operate within approved budget plan

Update marketing plan semi‑annually

Implement and monitor efficient turnover program to ensure high resident satisfaction and retention

Maintain good record keeping system

Reduce liabilities, both physical and financial

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Description of Responsibilities and Typical Work Activities (Not limited to:) A. Maintaining the Physical Asset

Assist Site Maintenance Supervisor to prioritize maintenance service requests and work assignments, if needed, and follow‑up with Site Maintenance Supervisor to assure proper completion.

Make periodic inspections of each building and common grounds (minimum weekly)

Evaluate maintenance operations periodically to determine cost‑efficiency

Conduct annual apartment inspection, record results, and coordinate all required repairs with Site Maintenance Supervisor

B. Marketing and Leasing

Lease units quickly and efficiently following approved policies to fill vacancies within 30 days from move‑out.

Maintain and update waiting list per government regulations

Review all applications for completeness and then schedule credit checks and conviction reports. Process rental applications, secure credit reports, and previous landlord reference for each applicant. Advise applicants of acceptance or denial accordingly, in compliance with Section 8, LIHTC program, and fair housing laws.

Assist in preparation of advertising and marketing programs. Develop an outreach program to find good qualified residents.

Maintain efficient lease and property files in site office

C. Tenant Management

Educate staff and residents concerning health, safety, police and fire issues

Monitor compliance with all turnover and make‑ready procedures

Process damage claims and requests for return of security deposits to main office accounting

D. Financial Reporting and Control

Receive all invoices, review and submit to Nexus payables software for Regional Property Manager every week

Prepare payroll reports for Regional Property Manager's approval every week.

Implement purchases required for day‑to‑day operation under guidelines established by Regional Property Manager, and within owner‑approved budget guidelines

Deposit rents and security deposits in bank in a timely fashion (min. weekly). Provide detailed deposit records to main office accounting department

Prepare purchase orders and authorize within budget constraints (any purchase order over

$250

requires Regional Property Manager's signature)

Record monthly utility usage and implement cost‑efficiency wherever possible

Maintain petty cash fund, and provide proper receipts for all expenditures

E. Administration

File reports and maintain communication with Regional Property Manager on matters affecting property issues

Track receivables, send notices of delinquency, and work with Regional Property Manager regarding collections/evictions

Participate in annual employee review

Submit weekly occupancy report

Assist in preparation of the annual operating budget

Maintain polite, professional, and informative telephone manner

Maintain professional personal appearance and presentation

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