Tekwissen
Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. We are a community of 50 million who think-and feel-differently about investing. Together, we're changing the way the world invests. Since our founding in 1975, helping investors achieve their goals has been our main reason for existence. At Client, we're built differently. Our client is investor-owned, meaning that we're owned by our funds, which are owned by our fund shareholder clients. Therefore, your success adds to ours, so you're surrounded by people who care about the same things. With no other parties to answer to, we make decisions-including keeping investing costs as low as possible-with your needs in mind. Because of our unique structure, your goals align with our goals.
Position: Senior UX Producer
Location: Malvern, PA, 19355
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Remote
Job Description:
Role Summary
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. We are a community of 50 million who think-and feel-differently about investing. Together, we're changing the way the world invests. Since our founding in 1975, helping investors achieve their goals has been our main reason for existence. At Client, we're built differently. Our client is investor-owned, meaning that we're owned by our funds, which are owned by our fund shareholder clients. Therefore, your success adds to ours, so you're surrounded by people who care about the same things. With no other parties to answer to, we make decisions-including keeping investing costs as low as possible-with your needs in mind. Because of our unique structure, your goals align with our goals.
Position: Senior UX Producer
Location: Malvern, PA, 19355
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Remote
Job Description:
Role Summary
- The Senior UX Producer plays an important role enabling cross-cutting CX initiatives and executing operational improvements to enable the UX practice within VXD
- The role will enhance UX delivery, improved tooling and systems, and foster better CX outcomes.
- The Senior UX Producer will work closely with business and UX leaders, crew members, and the UX Operations team to ensure timely and effective execution of focused operational priorities.
- The Senior UX Producer must be PMP certified and have experience in product development and delivery
- UX Producers serve as design project managers who are experienced in UX practices and excellent at enabling UX and design projects.
- UX Producers focus on delivering solutions that improve UX discovery and delivery outcomes, as part of our product operating system, while establishing a
- foundation that will improve the quality and impact of design value at scale in service to our crew and clients.
- UX Producers offer services across the organization to streamline UX work enabling priority initiatives.
- Expedite priority initiatives for UX discovery and delivery workstreams
- Enable UX capabilities (ex. UX in POS/JIRA, C11n adoption, AEM adoption, UX standards & practices)
- Change management and comms for UX workstreams
- Expedite priority initiatives for UX discovery and delivery work streams (Initiative Level)
- Senior UX Producer
- VXD UX Operations
- Client's Internal Use Only
- Facilitate UX initiation, planning, implementation and closure activities at the initiative level to orchestrate an effective plan across discovery and delivery work streams (coaching/facilitating breakdown quarterly work in BRP, coaching teams to create and maintain, sprint goals, better create their epics and UX tickets)
- Deliver integrated UX dependency map to communicate outcome, timing or resource risks with proactive options for risk mitigation
- Monitor and report on UX workstreams process and mitigate outcome, timing and resource risks
- Change management and comms for UX work streams (Portfolio Level)
- Partner with leaders/teams to incorporate UX metrics to understand the impact of initiative level work. May include UX flow metrics and CX metrics based on needs
- Co-create a quarterly memo to highlight CX and UX impact
- Accelerate CX Cross-Cutting Capabilities (Org/Team Level)
- Create consolidated view of priorities using workflow tools to inform trade-offs. Produce
- UX resource assessment leveraging team and JIRA / Viz data to recommend both risk mitigation and future opportunities for scale on-going and have visibility into unplanned work and its impacts
- Explore with new methods to accelerate client outcomes including incorporating lean strategies, AI and other UX workflow or Org model innovations
- Invest in UX producer cohort collab standards and practices in sharing taking a build once method to deploy consistent strategies quickly using a team-oriented model
TekWissen® Group is an equal opportunity employer supporting workforce diversity.