Abercrombie & Fitch Co. is hiring: Abercrombie & Fitch - Key Lead, Fashion Squar

Abercrombie & Fitch - Key Lead, Fashion Square

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e‑commerce sites. We lead with purpose and always put our people first.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in‑store experience. Acting as Floor Supervisor, you provide guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, driving performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Open and Closing Routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills

Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 12–16 hours per week.
• Required availability on Saturdays, Sundays, and certain holidays.
• During peak timeframes, hours may increase to support business needs.

Qualifications

• Education: High School Diploma / G.E.D. equivalent preferred.
• Minimum 1 year of retail experience preferred.
• Supervisor/ managerial experience not required.
• Customer focus, communication, interpersonal interaction.
• Fashion trend knowledge, outgoing, assertiveness.
• Adaptability/flexibility & stress tolerance, poise & ambition.
• Multi‑tasking, applied learning, work ethic, omni‑channel services.

What You’ll Get

• Quarterly sales incentive bonus.
• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement.
• Opportunity to become a brand affiliate.
• Training and development.
• A global team that celebrates you for being you.

Abercrombie & Fitch Co. is an Equal Opportunity employer.