Abercrombie & Fitch Co. is hiring: Hollister Co. - Assistant Manager, Fashion Sq

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, Abercrombie Kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At A & F Co., we lead with purpose and always put our people first.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. They are talent leaders, driving everything from recruiting and training to engagement and development. Assistant managers are expected to show up, bringing their best selves every day, and with a promote‑from‑within philosophy will build upon their foundation and have the opportunity to grow into future leaders of the store’s organization.

What You’ll Do

• Customer experience – engage with shoppers and deliver exceptional service
• Drive sales – achieve and exceed sales targets
• Omni‑channel fulfillment – coordinate product availability across store and e‑commerce
• Store presentation and sales‑floor supervision – maintain visual merchandising standards
• Store & stockroom operations – ensure efficient use of space and inventory flow
• Staffing, scheduling, and payroll management – build and manage the team schedule and payroll
• Training and development – coach staff on product knowledge and customer service
• Communication – serve as the primary line of communication for store operations
• Asset protection – safeguard store assets and manage loss prevention

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role
• Strong problem‑solving skills
• Ability to thrive in a fast‑paced and challenging environment
• Team building and self‑starter skills
• Strong interpersonal and communication skills
• Drive to achieve results
• Adaptability / flexibility and multi‑tasking ability
• Fashion interest & knowledge

Benefits

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per year
• Merchandise discount
• Medical, dental and vision insurance
• Life and disability insurance
• Associate Assistance Program
• Paid parental and adoption leave
• 401(K) savings plan with company match
• Training and development opportunities
• Opportunities for career advancement, promoting from within

Referrals increase your chances of interviewing at Abercrombie & Fitch Co. by 2x

Abercrombie & Fitch Co. is an Equal Opportunity employer.