Abercrombie & Fitch Co.
Abercrombie & Fitch Co. is hiring: Hollister Co. - Assistant Manager, Fashion Sq
Abercrombie & Fitch Co., Scottsdale, AZ, US, 85261
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, Abercrombie Kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At A & F Co., we lead with purpose and always put our people first.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. They are talent leaders, driving everything from recruiting and training to engagement and development. Assistant managers are expected to show up, bringing their best selves every day, and with a promote‑from‑within philosophy will build upon their foundation and have the opportunity to grow into future leaders of the store’s organization.
What You’ll Do
Customer experience – engage with shoppers and deliver exceptional service
Drive sales – achieve and exceed sales targets
Omni‑channel fulfillment – coordinate product availability across store and e‑commerce
Store presentation and sales‑floor supervision – maintain visual merchandising standards
Store & stockroom operations – ensure efficient use of space and inventory flow
Staffing, scheduling, and payroll management – build and manage the team schedule and payroll
Training and development – coach staff on product knowledge and customer service
Communication – serve as the primary line of communication for store operations
Asset protection – safeguard store assets and manage loss prevention
Qualifications
Bachelor’s degree OR one year of supervisory experience in a customer‑facing role
Strong problem‑solving skills
Ability to thrive in a fast‑paced and challenging environment
Team building and self‑starter skills
Strong interpersonal and communication skills
Drive to achieve results
Adaptability / flexibility and multi‑tasking ability
Fashion interest & knowledge
Benefits
Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per year
Merchandise discount
Medical, dental and vision insurance
Life and disability insurance
Associate Assistance Program
Paid parental and adoption leave
401(K) savings plan with company match
Training and development opportunities
Opportunities for career advancement, promoting from within
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Abercrombie & Fitch Co. is an Equal Opportunity employer.
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