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Abercrombie & Fitch Co.

Hollister Co. - Assistant Manager, Fashion Square

Abercrombie & Fitch Co., Scottsdale, Arizona, us, 85261

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Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, Abercrombie Kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At A & F Co., we lead with purpose and always put our people first.

Job Description The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. They are talent leaders, driving everything from recruiting and training to engagement and development. Assistant managers are expected to show up, bringing their best selves every day, and with a promote‑from‑within philosophy will build upon their foundation and have the opportunity to grow into future leaders of the store’s organization.

What You’ll Do

Customer experience – engage with shoppers and deliver exceptional service

Drive sales – achieve and exceed sales targets

Omni‑channel fulfillment – coordinate product availability across store and e‑commerce

Store presentation and sales‑floor supervision – maintain visual merchandising standards

Store & stockroom operations – ensure efficient use of space and inventory flow

Staffing, scheduling, and payroll management – build and manage the team schedule and payroll

Training and development – coach staff on product knowledge and customer service

Communication – serve as the primary line of communication for store operations

Asset protection – safeguard store assets and manage loss prevention

Qualifications

Bachelor’s degree OR one year of supervisory experience in a customer‑facing role

Strong problem‑solving skills

Ability to thrive in a fast‑paced and challenging environment

Team building and self‑starter skills

Strong interpersonal and communication skills

Drive to achieve results

Adaptability / flexibility and multi‑tasking ability

Fashion interest & knowledge

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per year

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

Associate Assistance Program

Paid parental and adoption leave

401(K) savings plan with company match

Training and development opportunities

Opportunities for career advancement, promoting from within

Referrals increase your chances of interviewing at Abercrombie & Fitch Co. by 2x

Abercrombie & Fitch Co. is an Equal Opportunity employer.

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