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Champaign County Library

Librarian I - Adult Services - 11.2025 Job at Champaign County Library in Champa

Champaign County Library, Champaign, IL, United States, 61825

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Description

Under the supervision of the Adult Services Manager, assists customers of all ages at our public service desks with information and reference questions; assists and instructs customers with their use of library computers, personal electronic devices and other technologies; assists with library programs and performs as Librarian‑in‑Charge in absence of Adult Services Manager, Deputy Director, or Director. Demonstrates enthusiasm and curiosity about the changing world of public libraries; is customer focused and forward thinking; knows about books, movies and technology and is eager to share what they know with our library customers. Schedule includes evening and weekend hours and may be in charge of the library building during those times. Open until filled, with first review of applicants on December 1, 2025.

Examples of Duties

  • Assists and advises customers with their use of library resources, including books, movies, music, media and electronic resources
  • Assists with questions on software, makerspace tools, and other technology related needs to customers of all ages
  • Maintains current awareness of developments in technology as they relate to libraries and library users, including knowledge of mobile and handheld devices
  • Answers informational and reference questions for customers of all ages
  • Assists with planning and executing programs/events
  • Coordinates and contributes content to internal staff and public webpages
  • Contributes to the library's webpage, newsletter, and social media
  • Assists with training staff and volunteers
  • Attends and participates in professional activities, conferences and committees, including on-site and virtual professional development opportunities and training
  • Assists with monitoring and correcting customer behavior to ensure a safe and welcoming environment.
  • Participates in departmental and library-wide training and activities, including technology and safety training
  • Provides excellent internal and external customer service
  • Other duties as assigned

Requirements

  • Exceptional customer service skills and enthusiasm for working with the public
  • Ability to work with library customers and staff in a consistently friendly, respectful, and efficient manner
  • Knowledge of and interest in books, music, movies, and other media in all their forms
  • Excellent computer and technology skills, including use of the Internet, computers, mobile devices, and social media
  • Ability to issue guidance and ensure compliance with the Library’s Rules of Conduct and policies
  • Ability to locate information and answer customer questions using bibliographic searching tools and print electronic reference materials
  • Excellent written and oral communication skills
  • Ability to work as part of a team within the department and the library as a whole, including leading and coordinating the work of others
  • Knowledge of professional-level library practices, and an interest in keeping up with developments within the field
  • Ability to maintain reliable attendance and regular schedule
  • Ability to maintain a varied schedule, including day, evening, and weekend rotations
  • Flexibility to adapt to changing situations and to vary work schedule as needed
  • Good vision and hearing to effectively engage with customers
  • Proficiency with workplace productivity software, including skills in Microsoft Office Suite
  • Manual dexterity to operate computer and phone equipment
  • Valid driver's license, acceptable driving history, and personal automobile for job‑related transportation.
  • Satisfactory pre‑employment background check

Acceptable Experience and Training

  • Master of Library Science degree (MLS) from ALA‑accredited institution required
  • Customer service experience in a public library experience preferred
  • Knowledge of Spanish and/or French is helpful
  • Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities

Vacation Leave Accrual

  • 4.3846 hours per bi‑weekly pay period for the 1st year (114 hours, or three 38‑hour weeks)
  • 5.8462 hours per bi‑weekly pay period for the 2nd through 7th years (152 hours, or four 38‑hour weeks)
  • 7.3077 hours per bi‑weekly pay period for the 8th and succeeding years (190 hours, or five 38‑hour weeks)

Sick Leave

  • 98.8 hours per year, accruing at 3.8 hours per pay period.

Sick Leave can be used as soon as accrued, according to the guidelines in the Staff Handbook.

Holidays

The Library is closed on the following nine (9) days: New Year's Day, Martin Luther King, Jr., Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve Day, and Christmas Day. With the exception of Easter Sunday, all of these days are paid holidays. The Library will remain open for Juneteenth and staff members will receive a floating holiday.

Health Insurance

Health insurance is available for the employee, with 100% less a small cost share paid by employee of the premium paid by the Library. Dependent coverage is available; the Library pays 50% of the premium, and the employee pays the remainder. If selected, health insurance benefits are effective on the first day of employment. Open enrollment for health insurance is typically in February with a March 1 effective date.

Dental & Vision Insurance

Dental insurance and Vision insurance plans are available, with the employee responsible for the entire monthly premium. Details can be provided upon request. Please note dental coverage starts on the first of the month after 30 days of service. For example: If your start date is July 21, your coverage will start August 1. Open enrollment for Vision & Dental insurance is typically in December with a January 1 effective date.

Life Insurance

The Library pays for $12,000 of coverage. Optional Supplemental Life for employee and dependents is available; details are available from the Business Office.

Employee Assistance Program

The Library provides a confidential Employee Assistance Program. The cost of this service is paid entirely by the Library. Employees or their family members may arrange for counseling sessions on any area of concern, personal or professional.

Retirement

Library employees participate in IMRF (Illinois Municipal Retirement Fund) a defined benefit pension plan. Employees contribute 4.5% of salary tax deferred, and are vested in the plan after ten years. The Library provides an employer contribution that is calculated annually.

Deferred Compensation Plans

Library employees are offered the opportunity to invest in a 457 Deferred Compensation Retirement plan.

Flexible Spending

Employees may choose to set aside pre‑tax payroll dollars to pay for annual allowable medical, child care, and adoption expenses. Details about the plans will be provided to new employees during their orientation.

Application Questionnaire

01 Do you have any relatives who work for the Champaign Public Library?

  • Yes
  • No

02 If you have relatives who work for the Champaign Public Library, please share their name. [The answer box will allow you to enter 12 lines of text.]

03 Do you have or are you able to obtain a valid Illinois driver's license by the time of hire and a personal automobile for job‑related transportation?

  • Yes
  • No

04 What is your highest level of education?

  • Less than high school
  • High school diploma or GED
  • Some college
  • College degree or higher

05 Do you have an ALA‑accredited Master's Degree in Library Science?

  • Yes
  • No

06 Are you available to work a flexible schedule that includes daytime, evening and weekend hours?

  • Yes
  • No

07 How many years of experience do you have working in a public library?

  • 1-2 years
  • 3-4 years
  • 5 or more years
  • None

08 If you have public library experience, please describe the kind of work that you did. [The answer box will allow you to enter 12 lines of text.]

09 Please select the experience you have assisting/instructing others with technology, including a makerspace.

  • 1-2 Years
  • 3-5 Years
  • 5+ Years
  • None

10 How many years of experience do you have assisting with events or programs?

  • 1-2 years
  • 3-4 years
  • 5 or more years
  • None

11 Please tell us more about your experience assisting with events and programs. [The answer box will allow you to enter 12 lines of text.]

12 Please indicate how many years of experience you have providing excellent customer service.

  • 1-2 years
  • 3-4 years
  • 5 or more years
  • None

13 Please tell us about your customer service experience. [The answer box will allow you to enter 12 lines of text.]

14 I understand that I am required to submit with this application the names and contact information of three professional references. If you have not included this information in your application profile, please return to your application and complete this requirement.

  • I have included the names of three references in my application
  • Required Question

Seniority level

  • Seniority level Entry level

Employment type

  • Employment type Full‑time

Job function

  • Job function Other
  • Industries Libraries

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