Walmart
Director, Communications - Customer Innovations and Tech Strategy
Walmart, Bentonville, Arkansas, United States, 72712
Director, Communications - Customer Innovations and Tech Strategy
Join to apply for the
Director, Communications - Customer Innovations and Tech Strategy
role at
Walmart .
$110,000.00/yr - $220,000.00/yr
Position Summary Walmart is a people‑led, tech‑powered company. We’re searching for an experienced tech and product communicator who wants to be at the center of it. This role is a critical member of the team responsible for positioning Walmart as the leader of the next era of retail, highlighting our use of emerging technologies like Agentic/GenAI/AI to power this transformation.
What you’ll do
Create bold strategy for cohesive storytelling, utilizing owned and earned channels, to reach internal and external audiences
Partner with the extended communications team, tech and business leaders, and stakeholders to source compelling customer innovation and enterprise technology stories that drive thought leadership
Communicate with brevity and purpose, making complex tech topics simple and easy to understand, regardless of format
Think differently, seeing around corners and connecting dots to tell richer stories that reinforce technology thought leadership
Modernize the way we communicate, constantly testing new ways to make an impact
Collaborate across global communications team members, improving culture and ways of working
What you’ll bring
Experience in tech and/or product communications, both in‑house and at a large agency
Confident storyteller, creative thinker, and innovator, energized by shaping the technology narrative of a Fortune 1 enterprise
Strong relationships with national technology and business media, with the ability to define and protect stories through media relations
Strong business acumen and an ability to connect the dots between innovation and impact
Success navigating highly matrixed organizations and able to gain consensus among large groups
Extremely high standards and care about the details
Proven track record of exceeding goals and expectations, moving with speed and flexibility
Collaborative mindset
Compensation and Benefits We offer competitive pay and performance‑based bonus awards. Health benefits include medical, vision and dental coverage. Financial benefits: 401(k), stock purchase and company‑paid life insurance. Paid time off: PTO (including sick leave), parental leave, etc. Other benefits: short‑term and long‑term disability, company discounts, drawing pay, adoption and surrogacy expense reimbursement.
Minimum awarded PTO or PPTO depends on classification and length of employment; meets or exceeds paid sick leave laws where applicable. For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart‑paid education benefit program.
Locations and Salary Ranges Bentonville, Arkansas: $110,000.00 – $220,000.00
San Bruno, California / Sunnyvale, California: $143,000.00 – $286,000.00
Minimum Qualifications Bachelor’s degree in Communications, Public Relations, Business, or related field and 5 years’ experience in public relations, communications, or relevant area OR 7 years’ experience in public relations, communications, or relevant area. 2 years’ supervisory experience or experience leading cross‑functional teams.
Preferred Qualifications Government Relations, Media Relations, Retail Industry experience.
Additional Notes Walmart and its subsidiaries maintain a drug‑free workplace and have a zero‑tolerance policy regarding the use of illegal drugs and alcohol on the job.
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Director, Communications - Customer Innovations and Tech Strategy
role at
Walmart .
$110,000.00/yr - $220,000.00/yr
Position Summary Walmart is a people‑led, tech‑powered company. We’re searching for an experienced tech and product communicator who wants to be at the center of it. This role is a critical member of the team responsible for positioning Walmart as the leader of the next era of retail, highlighting our use of emerging technologies like Agentic/GenAI/AI to power this transformation.
What you’ll do
Create bold strategy for cohesive storytelling, utilizing owned and earned channels, to reach internal and external audiences
Partner with the extended communications team, tech and business leaders, and stakeholders to source compelling customer innovation and enterprise technology stories that drive thought leadership
Communicate with brevity and purpose, making complex tech topics simple and easy to understand, regardless of format
Think differently, seeing around corners and connecting dots to tell richer stories that reinforce technology thought leadership
Modernize the way we communicate, constantly testing new ways to make an impact
Collaborate across global communications team members, improving culture and ways of working
What you’ll bring
Experience in tech and/or product communications, both in‑house and at a large agency
Confident storyteller, creative thinker, and innovator, energized by shaping the technology narrative of a Fortune 1 enterprise
Strong relationships with national technology and business media, with the ability to define and protect stories through media relations
Strong business acumen and an ability to connect the dots between innovation and impact
Success navigating highly matrixed organizations and able to gain consensus among large groups
Extremely high standards and care about the details
Proven track record of exceeding goals and expectations, moving with speed and flexibility
Collaborative mindset
Compensation and Benefits We offer competitive pay and performance‑based bonus awards. Health benefits include medical, vision and dental coverage. Financial benefits: 401(k), stock purchase and company‑paid life insurance. Paid time off: PTO (including sick leave), parental leave, etc. Other benefits: short‑term and long‑term disability, company discounts, drawing pay, adoption and surrogacy expense reimbursement.
Minimum awarded PTO or PPTO depends on classification and length of employment; meets or exceeds paid sick leave laws where applicable. For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart‑paid education benefit program.
Locations and Salary Ranges Bentonville, Arkansas: $110,000.00 – $220,000.00
San Bruno, California / Sunnyvale, California: $143,000.00 – $286,000.00
Minimum Qualifications Bachelor’s degree in Communications, Public Relations, Business, or related field and 5 years’ experience in public relations, communications, or relevant area OR 7 years’ experience in public relations, communications, or relevant area. 2 years’ supervisory experience or experience leading cross‑functional teams.
Preferred Qualifications Government Relations, Media Relations, Retail Industry experience.
Additional Notes Walmart and its subsidiaries maintain a drug‑free workplace and have a zero‑tolerance policy regarding the use of illegal drugs and alcohol on the job.
#J-18808-Ljbffr