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The Cancer & Hematology Centers

Prior Authorization Pharmacy Technician

The Cancer & Hematology Centers, Grand Rapids, Michigan, us, 49528

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Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative research and compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you’re going through and can offer compassion and resources to help. To us, it’s important that healing isn’t just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home.

Job Description

Position Overview:

The

Prior Authorization Pharmacy Technician

completes prior authorization process for specialty medication and dispenses medications for patients by assisting in retail. Provide quality patient care and excellent customer service. Processes, enters and interprets physician orders. Follow departmental procedures with regard to inventory control, claims submission and other administrative tasks.

Remote work option available after 90-day training period.

Desired/Required Qualifications

Education:

High School Diploma, some college preferred with an aptitude for mathematical calculation.

Michigan Pharmacy Technician Licensure required

Specific Skills & Abilities

Retail pharmacy and/or infusion pharmacy, claim reconciliation or accounting background helpful.

Primary Duties And Responsibilities

Complete entire prior authorization process for prescriptions processed by the CHC pharmacy.

Communicate with various departments regarding status of prescription and additional support as needed (Social Work for financial assistance, Care Coordination for education, Nursing, etc.).

Input customer and prescription data into pharmacy computer system. Create prescription labels, accurately retrieve medication for dispensing, under supervision of a pharmacist and in accordance with local and federal law. Ensure excellent customer service in Pharmacy department.

Ensure the safety of all patients and personnel by following CHC protocols and NIOSH/OSHA guidelines for preparation, delivery, and disposal of potentially cytotoxic agents.

Inventory control and accurate handling of pharmaceuticals, packing slips and invoices.

Handle telephone inquiries, and assist in resolving issues and complaints in a timely manner.

Ensure claims are properly filed in the QS-1 NRx environment. Enter customer purchases into Point-of-Sale system.

Enter physician orders correctly, check patient profiles, allergies, duplicate therapies and drug interactions for review by a Pharmacist or other qualified healthcare professional. Precisely charges and credits patients, nursing units, and other facilities for medications dispensed from Pharmacy. Monitor and maintain drug (including controlled substances), research, indigent, and sample inventories and associated logs.

Accept telephone prescriptions and refills from physician offices as well as written prescriptions from patients. Complete paperwork related to filling prescriptions.

Help with retail pharmacy staffing as needed.

All other duties as assigned.

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care

Pharmacy Technician I, II, or III apprenticeship available.

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