Tier1usa
JobDescriptionThe Dispatcher position is responsible for coordination and assignment of outbound catering on the Customer Service dock.
Responsibilities
Review dispatch sheet to check for any new routes and compare to dailyschedule.
Fill in gate and ship number
Assign specific flights for all scheduled personnel
Complete team sheets
Assign terminators and additional sections as required
Keep dispatch sheets current
Update gate changes/routings and canceled flights and relay information to drivers
Interact with other Customer Service team members to solve problems and resolve issues
Comply with Company SOPs – Standard Operating Procedures
Work as a member of the LSG Sky Chefs team to ensure the highest quality product is delivered to our airline customers
Coordinate other duties as assigned
Qualifications
Ability to follow instructions and stay safety conscious
Excellent English communication and customer service skills required
Ability to multitask – handle multiple calls, radio, and face to face communications at the same time
Ability to read and interpret paperwork in English
Good organizational , time management skills and computer skills
Ability to handle high pressure and time sensitive situations
Must pass training course for final certification
Must be flexible to work any shift/hours – shifts are subject to change due to shift bidding
#J-18808-Ljbffr
Responsibilities
Review dispatch sheet to check for any new routes and compare to dailyschedule.
Fill in gate and ship number
Assign specific flights for all scheduled personnel
Complete team sheets
Assign terminators and additional sections as required
Keep dispatch sheets current
Update gate changes/routings and canceled flights and relay information to drivers
Interact with other Customer Service team members to solve problems and resolve issues
Comply with Company SOPs – Standard Operating Procedures
Work as a member of the LSG Sky Chefs team to ensure the highest quality product is delivered to our airline customers
Coordinate other duties as assigned
Qualifications
Ability to follow instructions and stay safety conscious
Excellent English communication and customer service skills required
Ability to multitask – handle multiple calls, radio, and face to face communications at the same time
Ability to read and interpret paperwork in English
Good organizational , time management skills and computer skills
Ability to handle high pressure and time sensitive situations
Must pass training course for final certification
Must be flexible to work any shift/hours – shifts are subject to change due to shift bidding
#J-18808-Ljbffr