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Informa

Digital Marketing Specialist

Informa, New York, New York, us, 10261

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Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world’s most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting‑edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights. Our festival‑led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa’s international reach, we’re shaping the next generation of business festivals.

Job Description

This position will be based in our 605 3rd AV New York office.

This role combines technical expertise in email marketing with analytical skills to optimize campaign performance and drive conversions. It also requires project management to make sure digital campaigns are executed in line with SLAs and that cross‑functional coordination supports successful campaign delivery.

Key Responsibilities Email Marketing Strategy & Execution

Design comprehensive email marketing campaigns adhering to best practices

Optimize email content, CTAs, formatting, and pre‑headers to maximize engagement

Determine optimal send times based on audience behavior and data analysis

Manage and maintain the email marketing calendar

Monitor email frequency to prevent subscriber fatigue

Execute email campaign activation and ensure timely delivery

Act as a consultative partner to stakeholders — proactively advise, guide, and communicate email marketing best practices, share what “good” looks like, and make recommendations informed by data insights and campaign learnings

Liaise with the Marketing Automation and Segmentation teams and provide support with QA as necessary

Performance Monitoring & Optimization

Monitor email delivery metrics and troubleshoot delivery issues

Develop and monitor A/B testing strategies to improve campaign performance

Track and analyze email conversion rates

Generate comprehensive campaign reports with actionable insights

Monitor and maintain Email Campaign SLAs

Optimize campaigns based on performance data

Leverage data to drive decision‑making and continuously refine email marketing strategy and execution

Digital Marketing Integration

Coordinate with paid media, SEO, and CX teams for integrated campaign activation

Leverage analytics to inform cross‑channel marketing decisions

Implement process improvements to enhance marketing effectiveness

Coordinate between the Brand and Digital Marketing teams to ensure consistent delivery of priorities

Act as the central point for compiling wash‑up documents (e.g., post‑show reports)

Coordinate projects that cross multiple digital disciplines, providing regular updates on progress, blockers and outcomes

Develop and in‑depth understanding of the Brand(s) you are supporting – including their Marketing Strategy and tactical plans – and share this knowledge across the wider Digital Marketing team

Provide cover for other members of the Digital Marketing team during periods of holiday, illness, or other absence, ensuring continuity of key campaign activity

What Success Looks Like

Improved email engagement metrics (open rates, click‑through rates)

Increased conversion rates from email campaigns

Streamlined email marketing processes

Effective cross‑channel campaign integration

Consistent adherence to SLAs

Data‑driven optimization of email marketing strategies

Enhanced stakeholder confidence through consultative engagement and evidence‑based recommendations

Strong collaboration and alignment between the Brand and Digital Marketing teams.

Qualifications Required Skills & Experience

3+ years of experience in executing email marketing

Strong understanding of email marketing platforms and tools

Experience with email A/B testing methodologies

Proficiency in analyzing marketing metrics and KPIs

Knowledge of email deliverability best practices

Experience with marketing automation platforms

Strong analytical and problem‑solving skills

Excellent project management abilities

Technical Skills

Email Marketing Platforms (e.g., Marketo, Eloqua)

Experience using email tools such as Email on Acid, FreshAddress and Inbox Monster

Analytics Tools (e.g., Google Analytics)

CRM systems (e.g., Salesforce)

Desired Qualities

Detail‑oriented with strong organizational skills

Data‑driven decision maker

Excellent communication skills

Process‑oriented mindset

Ability to work independently and as part of a team

Proactive problem‑solver

Consultative mindset with the ability to influence and educate stakeholders on email marketing excellence and best practice

Additional Information This position is offering a salary range of between $70,000 - $80,000 USD per annum

This job posting will close on 12/01

Benefits include:

Great community: a welcoming culture with in‑person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment

Broader impact: take up to four days per year to volunteer, with charity match funding available too

Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on‑demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves

Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year

Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount

Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more • Recognition for great work, with global awards and kudos programs

As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch.

At Informa, you’ll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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