Providence Health & Services is hiring: Creative Services Director *Remote* in

Creative Services Director (Remote)

Providence Health & Services

Candidates residing in Washington, Oregon, or California are encouraged to apply.

Description

The Creative Services Director is accountable for defining and leading the creative strategy and development process in support of MDeX. Responsibilities include overseeing and managing a team of internal and external contributors across design, copy, content, and production disciplines as well as collaborating with external creative service agencies, media, and production partners to achieve a consistent system-wide image and expression for Providence and our family of brands. The ideal candidate will have a strong understanding of the healthcare industry and a proven track record of creating and managing creative campaigns that are both effective and memorable.

The position reports to the Executive Director Brand Expression. This role requires a strategic mindset, outstanding leadership skills, high levels of diplomacy, and innovative approaches. It establishes and maintains positive working relationships with employees and business units at various organizational levels within Providence, with external vendors and contractors, as appropriate.

Essential Functions

• Strategic Campaign Leadership: Drive and/or support the ideation, design, and production of marketing and advertising, including both awareness driving and service line regional/divisional efforts.
• Creative Stewardship: Act as a Center of Excellence, ensuring marketing and advertising creative align with Providence’s mission, positioning, and values, and is in alignment with a unified platform.
• Integrated Creative Planning Direction: Steer creative campaigns across all platforms – digital, social media, blogs, web, OOH, print, radio, and beyond – ensuring a cohesive and powerful brand presence everywhere.
• Brand Compliance: Utilizing approved Brand Guidelines, support adherence and compliance across creative efforts. Diligently oversee brand expression at every touchpoint, serving as the "first and last eyes" on all campaigns and designs to guarantee a consistent, resonant brand message and the highest standard of excellence.
• Stakeholder Engagement: Serve as the central creative hub, fostering strong relationships with leadership, external collaborators, and key partners to ensure unified brand communication.
• External Agency/Freelance Collaboration: Establish strong partnerships with external agencies, ensuring projects align with Providence’s brand ethos. Oversee the strategic direction of their work, ensuring consistency, efficiency and efficacy.
• Multidisciplinary Team Leadership: Direct and nurture a diverse group of internal and external talents spanning design, copywriting, content creation, and production, ensuring harmonious collaboration and top-quality outcomes.
• Strategic Collaboration with Marketing and other internal Business Partners: Translate creative briefs into groundbreaking campaigns, and oversee the entire creative lifecycle from inception to fruition.
• Market Intelligence: Stay abreast of current marketing trends and competitor activities within the health care industry, allowing for innovative approaches that stand out in the market.
• Project Portfolio Coordination and Organization: Manage multiple projects simultaneously and work comfortably in a fast-paced environment. Ensure asset organization and storage.

Required Qualifications

• Bachelor's Degree
• 10 or more years progressive business experience in marketing.

Preferred Qualifications

• Experience marketing clinical services lines and/or health insurance products.
• Direct experience in consumer packaged goods.
• Prior experience in the Health Care industry.

Salary Range by Location

• California: Humboldt – Min: $63.50, Max: $100.26
• California: All Northern California – Except Humboldt – Min: $71.25, Max: $112.48
• California: All Southern California – Except Bakersfield – Min: $63.50, Max: $100.26
• California: Bakersfield – Min: $60.92, Max: $96.18
• Oregon: Non-Portland Service Area – Min: $56.79, Max: $89.66
• Oregon: Portland Service Area – Min: $60.92, Max: $96.18
• Washington: Western – Except Tukwila – Min: $63.50, Max: $100.26
• Washington: Southwest – Olympia, Centralia & Below – Min: $60.92, Max: $96.18
• Washington: Tukwila – Min: $63.50, Max: $100.26
• Washington: Eastern – Min: $54.21, Max: $85.59
• Washington: Southeast – Min: $56.79, Max: $89.66

Benefits

Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

All employees and affiliates receive a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, paid parental leave, vacations, holidays, health issues, voluntary benefits, and well‑being resources.

Additional compensation may be available such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Equal Opportunity & EEO Statement

Providence is a proud Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

About Providence

Providence is a comprehensive health care organization serving over 120,000 caregivers across 50 hospitals, 1,000 clinics, and a full range of health and social services in Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. Our promise is to “Know me, care for me, ease my way.” Working across our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others.

Contact & Job Details

Requisition ID: 399744 | Company: Providence Jobs | Job Category: Communications & Marketing | Job Function: Marketing/Public Relations/Community Affairs | Job Schedule: Full time | Job Shift: Day | Career Track: Leadership | Department: 4007 SS INN DIG DEX ECOMMER | Work Location: WA Renton 1801 Lind Ave SW | Workplace Type: Remote

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