Sr. UX/UI Specialist – Apply to join CGI.
Position Description
CGI is one of the top 5 largest global IT companies spanning 40 countries, offering endless opportunities to expand and grow. As a Federal CGI Partner, you can become a shareholder at CGI and join a family of 91,000 CGI Partners strong.
We are seeking a UX/UI Specialist to join a collaborative, high‑performing team focused on delivering user‑centered design solutions that drive mission success. The ideal candidate is proactive, detail‑oriented, thrives in fast‑paced environments, and has deep expertise in user research, interaction design, and usability testing.
In this role, you will collaborate with stakeholders to define business goals, conduct customer discovery sessions, and create artifacts such as conceptual models, journey maps, personas, and screen prototypes. You will also document user requirements and design recommendations to ensure alignment with user expectations and eliminate pain points.
Candidate must be willing to work on‑site in Woodlawn, MD 5 days a week.
Responsibilities
- Derive business processes, analyze user needs, and assist in requirements definition
- Elicit business goals and user needs through stakeholder engagement and discovery sessions
- Create conceptual models, journey maps, personas, and scenarios of use
- Develop and refine screen prototypes
- Document user requirements, screen designs, and design recommendations
- Design and conduct formative usability tests
Required Qualifications
- Ability to obtain and maintain a Public Trust clearance
- Bachelor's degree and 7+ years of relevant professional experience
- Minimum of 6 years of direct interaction/interface design experience using User‑Centered Methods and User Analysis
- At least 6 years of experience documenting user requirements, screen designs, and design recommendations
- Minimum of 4 years of experience preparing and presenting findings and recommendations in both small and large group settings
- At least 4 years of experience designing and conducting formative usability tests in both formal and informal settings
- Strong oral and written communication skills, with the ability to clearly convey technical topics and interface with the customer on a daily basis
- A digital portfolio of design work is required for consideration
Desired Qualifications
- Experience using Axure RP and Adobe XD for prototyping
- Familiarity with Pega and/or ServiceNow platforms
- Experience working within Agile/Scrum development environments
- Understanding of responsive design
- Prior experience supporting federal government clients or working in a government consulting environment
- Solid understanding of Section 508 compliance and accessibility standards as they apply to digital design
- Additional UX Certifications such as UX Master Certification (NN/g) or UX Design Immersive (General Assembly) are a plus
Compensation
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. A reasonable estimate of the current range for this role in the U.S. is $89,600.00 - $198,400.00.
Benefits
- Competitive compensation
- Comprehensive insurance options
- Matching contributions through the 401(k) plan and the share purchase plan
- Paid time off for vacation, holidays, and sick time
- Paid parental leave
- Learning opportunities and tuition assistance
- Wellness and Well‑being programs
Equal Employment Opportunity
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.