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Wind Creek Hospitality

Promotions Manager

Wind Creek Hospitality, Atmore, Alabama, United States, 36502

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Promotions Manager

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Wind Creek Hospitality .

Job Overview The Manager develops, coordinates, organizes, and ensures successful completion of promotions and advertising for their assigned WCH property.

Duties and Responsibilities

Creates, implements and executes promotions (immediate, short and long range) to ensure growth in player profitability and overall brand engagement while retaining existing customers and acquiring new customers

Designs and executes promotions for the Casinos that drives play, trips, time on device, increased brand engagement and hotel occupancy (where applicable)

Develops canned instantaneous promotions with collateral support via all media/communication options that can be implemented immediately; Communicates and works with other departments to determine criteria/standard procedures for instantaneous promotions usage

Ensures that promotions are creative, bring energy to the property, and adhere to Tribal Gaming Commission and/or PGCB regulations

Creates reports and measurements of promotions to ensure they meet or exceed expectations of play, trips, time on device, increased brand engagement and hotel occupancy (where applicable)

Maintains an ongoing schedule of promotions as outlined in the property marketing plan

Prepares financial pro forma projections of expected profitability for proposed promotions and reviews the results of past promotions and events; Makes recommendations for the feasibility of repeating or modifying those promotions

Develops theme, format and budget specifications for all promotions

Coordinates and acts as master of ceremonies for promotions and special events related to the casino

Coordinates all décor requirements for promotions

Determines staffing needs and ensures proper work schedules necessary to implement promotions

Ensures public awareness of events

Directs, oversees, and assists Executive and Property Leadership and WindCreekCasino.com team with planning of promotions, entertainment and other marketing projects as assigned

Distributes promotional materials online, throughout casino, and local area as needed

Completes required paperwork and reporting for promotion winners including winners’ releases and IRS 1099 forms

Handles special assignments from Executive and Property Leadership

Communicates all events and information related to the events to operating departments to ensure timely coordination of all promotions and assures that appropriate personnel are equipped to address customer concerns

Establishes an effective working relationship with all operating departments

Other duties and responsibilities as assigned

Job Requirements Please ensure you meet the listed requirements prior to applying.

Bachelor’s Degree in Marketing, Public Relations or Related Field AND two (2) years supervisory or management experience in Marketing- required

OR Four (4) years’ experience in a Management position in Marketing- required

OR Three (3) years’ experience in a Supervisory position in Marketing with Wind Creek Hospitality- required

Must have five (5) years’ experience in a major casino or resort environment (property or organization with revenues larger than $250 million per year) with a proven track record of increase revenues- required

Experienced and proficient user in Microsoft Excel; a skills test will be administered and candidate must achieve at least 70% skills pass rate- required

Must pass an interview panel regarding communication skills, guest services skills, and obvious demonstration of a naturally outgoing, friendly, helpful personality and positive attitude (job audition will be required)

Must have strong leadership, organizational, communication, human relations, and decision‑making skills.

Must be organized and detail oriented

Must successfully pass job interview, including a guest service audition

Exceptional service attitude

Excellent verbal and written communication skills

Superior people skills

Must have public speaking experience

Self‑starter with a strong sense of urgency in tackling challenges

High level of professionalism

Ability to work calmly in difficult, high‑pressure and high‑stress situations

Must be able and willing to work a flexible schedule, to include evenings, weekends and holidays

Possess a valid state‑issued driver’s license

Willing to travel and participate in training as recommended or required

Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position

Must have willingness and ability to work in a smoke/secondary smoke environment

Native American Indian Preference in Hiring Policy Application preferences will be granted to Qualified Native American Indian applicants.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.

Seniority Level

Mid–Senior level

Employment type

Full‑time

Job function

Marketing and Sales

Entertainment Providers

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