Crescent Hotels & Resorts
Assistant Director of Sales and Marketing
Crescent Hotels & Resorts, Tempe, Arizona, us, 85285
Assistant Director of Sales and Marketing
Join to apply for the Assistant Director of Sales and Marketing role at Crescent Hotels & Resorts
Hours/Shifts - open availability - including weekends and holidays
Summary of Benefits
Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
Flexible Schedules
Career Growth & Development
Insurance Benefit Available for both Full Time and Part Time Team Members
401k Plan and Company Match Program
Vacation Pay / Sick Pay – Full Time and Part Time Team Members
Holiday Pay – Full Time Team Members
Amazing Recognition Programs/Giving Back – Community Outreach
Tuition Reimbursement
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
Essential Job Functions
Solicits leads from corporate national sales in the national association market for cultivation, development, solicitation and booking.
Develops target lists and action plans for account solicitation. Assists in assignment and distribution of leads and inquiries. Assists in the approval of file turnovers.
Organizes and supervises departmental activities including tele-marketing, prospecting and qualifying potential leads, soliciting viable leads, preparing and presenting written proposals/contracts and oral presentations.
Meets with clients on property, during outside sales calls and attends major trade shows around the country in order to assist in developing and closing major pieces of business.
Directs effort of sales staff including assisting job performance and improvement of job performance.
Assists in compiling sales forecasts, development of guest room rates, collection and reporting of sales data, and management of sales department budget.
Directs maintenance of sales files, accounts and other administrative duties.
Supportive Functions
Forecasts realistic group pick-up utilizing recent convention history and other information.
Participates where appropriate in related trade organizations
Performs other duties and responsibilities as required.
Specific Job Knowledge, Skill and Ability
Thorough knowledge of the Hotel sales process to include lead generation, solicitation, negotiation and closing techniques
Knowledge of the management of sales personnel, budget, marketing, forecasting, profit/loss ratios, and daily departmental operations
Knowledge of the industry, current market trends, and economic factors
Ability to read the English language to fully comprehend guest requests, memos, proposals, general correspondence, and similar written materials
Basic English language writing skills for formulation of proposals, memos, and general correspondence
Ability to speak the English language to effectively communicate with clients and Hotel Team Members
Ability to manage time, resources, and personnel effectively and productively.
Qualification Standards Education
4 year college degree preferred
Experience
At least 5 years recent active Resort Sales Manager experience required. Resort experience in a similar size Resort preferred.
Performance Standards Customer Satisfaction
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Safety & Security
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the Resort security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Hours/Shifts - open availability - including weekends and holidays
Summary of Benefits
Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
Flexible Schedules
Career Growth & Development
Insurance Benefit Available for both Full Time and Part Time Team Members
401k Plan and Company Match Program
Vacation Pay / Sick Pay – Full Time and Part Time Team Members
Holiday Pay – Full Time Team Members
Amazing Recognition Programs/Giving Back – Community Outreach
Tuition Reimbursement
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
Essential Job Functions
Solicits leads from corporate national sales in the national association market for cultivation, development, solicitation and booking.
Develops target lists and action plans for account solicitation. Assists in assignment and distribution of leads and inquiries. Assists in the approval of file turnovers.
Organizes and supervises departmental activities including tele-marketing, prospecting and qualifying potential leads, soliciting viable leads, preparing and presenting written proposals/contracts and oral presentations.
Meets with clients on property, during outside sales calls and attends major trade shows around the country in order to assist in developing and closing major pieces of business.
Directs effort of sales staff including assisting job performance and improvement of job performance.
Assists in compiling sales forecasts, development of guest room rates, collection and reporting of sales data, and management of sales department budget.
Directs maintenance of sales files, accounts and other administrative duties.
Supportive Functions
Forecasts realistic group pick-up utilizing recent convention history and other information.
Participates where appropriate in related trade organizations
Performs other duties and responsibilities as required.
Specific Job Knowledge, Skill and Ability
Thorough knowledge of the Hotel sales process to include lead generation, solicitation, negotiation and closing techniques
Knowledge of the management of sales personnel, budget, marketing, forecasting, profit/loss ratios, and daily departmental operations
Knowledge of the industry, current market trends, and economic factors
Ability to read the English language to fully comprehend guest requests, memos, proposals, general correspondence, and similar written materials
Basic English language writing skills for formulation of proposals, memos, and general correspondence
Ability to speak the English language to effectively communicate with clients and Hotel Team Members
Ability to manage time, resources, and personnel effectively and productively.
Qualification Standards Education
4 year college degree preferred
Experience
At least 5 years recent active Resort Sales Manager experience required. Resort experience in a similar size Resort preferred.
Performance Standards Customer Satisfaction
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Safety & Security
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the Resort security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr