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NinjaOne

Communications Specialist, MSP

NinjaOne, Florida, New York, United States

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Communications Specialist, MSP As the Communications Specialist, MSP, you will be responsible for shaping how we communicate our story to Managed Service Providers (MSPs) – crafting narratives that resonate with their challenges, highlighting NinjaOne’s technical differentiation, and strengthening our brand presence in the endpoint management ecosystem. This role blends strategic storytelling with hands‑on execution. You’ll work across PR, customer advocacy, thought leadership, demand generation, community and more to elevate our brand presence in the MSP community.

Location:

Remote from home if located in the USA: CA, CO, CT, FL, GA, IL, KS, MA, ME, NC, NJ, NY, OR, TN, TX, VA, WA.

Employment type:

Full‑time.

Seniority level:

Entry level.

Executing communications strategies that build awareness and trust with the global MSP community.

Partnering with PR agencies to secure earned media placements in MSP, IT channel, and tech industry outlets.

Drafting compelling press releases, media pitches, and thought leadership content.

Managing and expanding relationships with industry influencers and media.

Supporting a steady drumbeat of news, product updates, customer success stories, and executive commentary for the MSP audience.

Supporting company spokespeople with messaging, media prep, written communication, and more.

Supporting the larger Corporate Communications team on cross‑functional initiatives, including reporting.

Other duties as needed.

2‑4 years of experience in a fast‑paced, high‑growth B2B tech environment or a B2B tech Public Relations agency.

An understanding of and appreciation for the MSP community and its unique challenges.

Experience working with channel and MSP press.

Outstanding writer and speaker who can simplify complex technology into relatable, concise messaging.

Self‑motivated learner with a commitment to high standards and rapid skill development.

Proven ability to drive initiatives through cross‑functional teamwork.

Preferred BA/BS degree in any field – diversity is valued.

Benefits:

Medical, dental, vision insurance; 401(k) plan; life insurance coverage; unlimited PTO; comprehensive benefits package.

Additional Information:

This position is NOT eligible for Visa sponsorship.

Starting pay:

Depends on location and experience. For roles in California, Colorado, New Jersey or Washington the base salary is $80,000–$90,000 per year. For roles in New York the base salary hiring range is $80,000–$90,000 per year.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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