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Ellucian

Customer Marketing Manager | Hybrid

Ellucian, Reston, Virginia, United States, 22090

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Customer Impact Manager | Hybrid

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Ellucian About Ellucian

Educational technology, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Values Rooted in Purpose

We believe in humanizing our approach, with a shared vision of transformation. About The Opportunity

Are you passionate about higher education and storytelling? Join Ellucian’s Marketing team as a Customer Impact Manager. Where you will make an impact

Maintain an Advocate Go-List and Cultivate Relationships Create an Outcomes Matrix Source and Align Advocates Shape Storytelling and Script Video Support Calls for Proposals Promote and Enable AI Strategy Measure & Optimize What You Will Bring

3-5 years of experience in customer marketing, advocacy programs, content production, or customer success Demonstrated ability to source and elevate customer voices Exceptional communication and writing skills Proven project management skills Collaborative mindset Openness to adopting new AI tools Metrics-driven approach What makes #Ellucianlife

Comprehensive health coverage Flexible time off Thrive Flex Lifestyle Account 401k w/ match & BrightPlan Parental Leave 5 charitable days Telemedicine Wellness RethinkCare & Wellthy Diversity and inclusion programs Employee referral bonuses Education Assistance Program Professional development opportunities

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