4P Consulting Inc.
Communications and Documentation Specialist
Position Overview
The
Southern Company Power Delivery Data Analytics Team
is seeking a
Communications and Documentation Specialist
to support internal communications and technical documentation efforts. This role plays a key part in developing and maintaining high-quality technical content, engaging internal audiences, and ensuring seamless knowledge transfer across teams. Key Responsibilities
Technical Documentation & Knowledge Management Compose and review technical documentation and user guides for internal software applications and analytics dashboards. Maintain and update existing knowledge base articles ahead of fix version releases.
Content Creation & Communication Develop compelling PowerPoint presentations and video content to showcase new applications, features, and benefits. Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects. Compose concise technical one-pagers for executive leadership.
User Research & Website Management Research and synthesize user feedback to enhance content quality and effectiveness. Support website maintenance and content development, ensuring accuracy and clarity.
Required Qualifications
Experience:
1-3 years in technical writing (specifically in end-user product documentation) or a related field. Writing & Editing:
Strong ability to create engaging written communications with a superior understanding of language and grammar (APA and MLA experience preferred). Technical Proficiency:
Familiarity with data analytics, Power BI, and application development concepts. Soft Skills:
Excellent time management, organizational, and problem-solving skills. Interpersonal Skills:
Ability to build relationships and collaborate effectively across all levels of the organization. Software Expertise:
Proficiency in Microsoft Office Suite, particularly PowerPoint and SharePoint. Preferred Qualifications
Education:
Bachelor's degree in Technical Communication, Computer Science, or a related field. UX/UI Knowledge:
Familiarity with standard UX/UI principles. Video Editing:
Proficiency in video editing software, including Camtasia, Premiere Pro, and After Effects.
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Position Overview
The
Southern Company Power Delivery Data Analytics Team
is seeking a
Communications and Documentation Specialist
to support internal communications and technical documentation efforts. This role plays a key part in developing and maintaining high-quality technical content, engaging internal audiences, and ensuring seamless knowledge transfer across teams. Key Responsibilities
Technical Documentation & Knowledge Management Compose and review technical documentation and user guides for internal software applications and analytics dashboards. Maintain and update existing knowledge base articles ahead of fix version releases.
Content Creation & Communication Develop compelling PowerPoint presentations and video content to showcase new applications, features, and benefits. Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects. Compose concise technical one-pagers for executive leadership.
User Research & Website Management Research and synthesize user feedback to enhance content quality and effectiveness. Support website maintenance and content development, ensuring accuracy and clarity.
Required Qualifications
Experience:
1-3 years in technical writing (specifically in end-user product documentation) or a related field. Writing & Editing:
Strong ability to create engaging written communications with a superior understanding of language and grammar (APA and MLA experience preferred). Technical Proficiency:
Familiarity with data analytics, Power BI, and application development concepts. Soft Skills:
Excellent time management, organizational, and problem-solving skills. Interpersonal Skills:
Ability to build relationships and collaborate effectively across all levels of the organization. Software Expertise:
Proficiency in Microsoft Office Suite, particularly PowerPoint and SharePoint. Preferred Qualifications
Education:
Bachelor's degree in Technical Communication, Computer Science, or a related field. UX/UI Knowledge:
Familiarity with standard UX/UI principles. Video Editing:
Proficiency in video editing software, including Camtasia, Premiere Pro, and After Effects.
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