Admitting Officer I - UI Health, Patient Access Job at UI Health in Chicago

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Hiring Department: Patient Access

Location: Chicago, IL USA

Requisition ID: 1036902

FTE: 1

Work Schedule: Monday - Friday, 7.5 hours per day

Shift: Days

# of Positions: 1

Workplace Type: Hybrid

Posting Close Date: November 22, 2025

Salary Range (commensurate with experience): $30.07 - $46.52 per hour

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. It is a part of the University of Illinois Chicago (UIC) and includes a Joint Commission-accredited tertiary care hospital, outpatient clinics, the Mile Square Health Center network, and seven UIC health science colleges. UI Health is dedicated to the pursuit of health equity. Learn more at https://hospital.uillinois.edu/about-ui-health.

This position is eligible for benefits, including Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Reporting to the Assistant Director of Revenue Management, the incumbent will perform insurance verification and pre-authorization for outpatient services, ensuring services meet medical necessity guidelines and maximizing reimbursement.

Duties & Responsibilities

• Contact insurance providers to obtain any applicable authorization types prior to service, coordinate with third-party payers, and monitor expirations to initiate extensions.
• Document and update all authorizations obtained in UI Health systems and scan appropriate documents.
• Maintain assigned workqueues, meet lead times, document task completion, and update ongoing tasks.
• Consistently perform and exceed departmental minimum expected productivity goals.
• Complete registration and coverage verification, determine patient eligibility, contact patients for correct insurance information, and inform patients of UI Health self-pay policy. Update demographic/coverage/eligibility information in the UI Health system.
• Provide excellent customer service to patients, providers, and clinic staff in person and via telephone, with respect and courtesy.
• Continuously educate on payers, payer requirements, and UI Health contracts, maintaining technical knowledge necessary for financial clearance.
• Stay current on changing policies, documentation, and payer requirements.
• Maintain competence and technical knowledge, and keep a working knowledge of necessary registration and eligibility systems.
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications Required

• High school diploma or equivalent.
• One year (12 months) of experience from the categories below:
• College coursework or training from a vocational, technical, or armed forces program related to business, communication, health care administration, health information technology, health sciences, public health, social sciences, or a closely related field, with equivalent conversion: 30 semester hours = 1 year; Associate’s Degree (60 semester hours) = 1.5 years; 90 semester hours = 2 years; Bachelor’s Degree (120 semester hours) = 3 years.
• Work experience in a medical setting (e.g., business administration, billing, collections, customer service, health information technology, medical insurance, patient admission/registration, patient services) or related experience.
• One year of work experience in a medical setting obtaining preauthorization approval from medical insurance.

Preferred Qualifications

• Fluent Spanish speaker.

To Apply

For full consideration, complete all sections of the online application, including work history and education details, and upload supporting documents. Once submitted, you cannot make changes; you must withdraw and reapply if revisions are needed. Provide supporting documents before the posting close date. Illinois residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit required employment notices for non‑discrimination statements, background check information, and E‑Verify eligibility review.

The university provides accommodations to applicants and employees. Request an accommodation.