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LinkedIn

Client Solutions Manager, New & Emerging Business - Marketing Solutions

LinkedIn, Chicago, Illinois, United States, 60290

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Client Solutions Manager, New & Emerging Business – Marketing Solutions Base pay range: $113,000.00 per year to $163,000.00 per year. Total compensation may include annual performance bonus, stock, benefits and/or other incentive compensation plans.

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description This role will be based in San Francisco, Chicago or New York City. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning the role will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

The vision of LinkedIn Marketing Solutions (LMS) is to create economic growth opportunities for every organization worldwide. We do this by creating an environment for the best talent to leverage their skills, being the most effective place online for marketers to engage with professionals and by improving results for our marketing partners. The Online Sales Organization (OSO) of LMS empowers organizations to reach, engage and convert their professional audience at scale. Within OSO, our New & Emerging Business team works with early‑stage startups and other high‑potential LMS customers, helping them achieve their growth objectives by utilizing best‑in‑class products and services.

LinkedIn Marketing Solutions is searching for a Client Solutions Manager to join our Startups team. The Senior CSM will leverage their knowledge of digital advertising, superior communication skills, and analytical abilities to provide consultative solutions to help B2B startups grow their organizations and effectively reach their target audiences. The Client Solutions Manager will drive value for these new customers by providing best‑in‑class engagement insights and campaign recommendations. Leveraging data and analytics, the Client Solutions Manager will identify areas where LinkedIn can provide more value to our clients and build a case for upsell opportunities.

The Client Solutions Manager will be measured by their ability to partner with their Account Executive(s) to analyze and act on data and drive incremental revenue. They are a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently.

Responsibilities

Build relationships with clients and develop a deep understanding of their business and objectives to provide best‑in‑class customer engagement

Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are met

Provide recommendations and training on targeting, implementation, optimization, and reporting

Support customer education including a best‑in‑class onboarding experience and ad hoc education needs

Stabilize performance and grow revenue from new advertisers via proactive optimizations and upsells

Leverage technology to drive performance‑oriented marketing solutions

Advise on creative and content development, leveraging marketing expertise to maximize performance and delivery

Work effectively with various cross‑functional partners in sales, marketing, finance, technical support, product, product marketing and insights to ensure customer success, troubleshoot campaigns and ensure error‑free execution

Represent the voice of the customer through collaboration with product teams to influence campaign management tools and ensure our customer needs are met

Co‑develop a strategic plan for your book of business with your Account Executive

Use data and insights to highlight the value of advertising, demonstrate ROI, and make recommendations for optimizations and additional investment

Inspire continued innovation by regularly sharing ideas and best practices with peers and manager

Embrace our learning culture to develop yourself as a sales professional and colleague to your peers and internal partners

Qualifications Basic Qualifications:

BA/BS degree or equivalent experience

3+ years of experience in advertising sales, media buying and planning, or relevant consulting work

Preferred Qualifications:

2+ years of auction based or programmatic campaign management and optimization experience (eg, Social, Google Adwords, ad exchange/trading desks)

Experience in advertising sales and media account management

Familiarity with startups go‑to‑market challenges and growth KPIs

Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics

Ability to think strategically with a proven track record of providing consultative and data‑driven solutions

Demonstrated understanding of advertising technology and marketing automation

Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision

Ability to work independently and collaborate cross‑functionally

Suggested Skills

Campaign Optimization

Digital Advertising

Digital Marketing

Media Account Management

Equal Opportunity Statement LinkedIn is committed to fair and equitable compensation practices. We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability‑related limitation.

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