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Regions Bank

Marketing Cloud Specialist

Regions Bank, Birmingham, Alabama, United States, 35275

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At Regions, the Marketing Cloud Deployment Email Administrator is responsible for developing email campaigns, customer journeys, and landing pages within the marketing cloud platform.

Primary Responsibilities

Develop, test, deploy, and maintain responsible, accessible campaigns and related assets in Salesforce Marketing Cloud (SFMC) using Content Builder, Email Studio, and Journey Builder

Partner with Marketing Strategy leads to design, streamline, and optimize SFMC journeys

Identify and implement new SFMC features and data related to the platform and its applications

Partner with Information Technology and Salesforce Customer Relationship Management (CRM) on data integration projects and troubleshooting

Utilize Marketing Cloud Einstein to leverage artificial intelligence (AI) driven personalization for emails

Document campaign processes, templates, and standard methodologies to support scalability

Assist in finding, documenting, and discussing ongoing maintenance issues, bugs, and needed enhancements

Ensure quality work via manual and automated checks and tools

Provide real‑time feedback on the feasibility of various design and/or business solutions

Requirements

Bachelor’s degree in Business, Communications, or Marketing

Four (4) years of hands‑on experience in Salesforce Marketing Cloud (e.g., Email Studio, Content Builder, Journey Builder, Automation Studio)

Experience leveraging data extensions, contact records, and subscriber data for targeted communications

Experience working with JIRA or other project management tools to track and release work

Preferences

Salesforce Marketing Cloud Email Specialist or Developer certification

Experience working with Agile development methodologies

Skills And Competencies

Ability to prioritize, meet deadlines, and thrive in a fast‑paced environment

Knowledge of Americans with Disabilities (ADA) standards and guidelines

Knowledge of Application Programming Interface (API) integrations between Customer Relationship Management (CRM) and Marketing Cloud

Knowledge of eCommerce and/or banking industry

Proficiency in HTML, Cascading Style Sheets (CSS), JavaScript, and responsive email coding processes

Strong attention to detail

Strong project management skills

Strong quality assurance and testing skills

Strong verbal, written communication, and organizational skills

Position Type Full time

Compensation Details Pay ranges are job specific and are provided as a point‑of‑market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role.

Benefits Information

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Location Details Regions Center, Birmingham, Alabama

Equal Employment Opportunity Equal Opportunity Employer/including Disabled/Veterans

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